Key Lead - Westfield Fashion Square, Hollister

Job Description The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team and is responsible for driving store performance on the floor through excellent customer experience and daily sales achievement. What You’ll Do Perform Opening and Closing Routines. Operate Register/Point of Sale systems. Fulfill OMNI Channel Orders. Demonstrate Product Knowledge and Brand Awareness while driving sales. Build and maintain Visual Displays. Analyze reporting to inform decision making. Protect Store Assets & perform Inventory Control. Represent the Brand and exemplify Company Culture and Values. Work Schedule Requirements Schedule will vary weekly, but you should expect to work at least 12‑16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business. What it Takes High School Diploma / G.E.D. preferred, or equivalent. 1 year of retail experience is preferred. Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred. Maintain a strong customer focus. Demonstrate exceptional interpersonal skills. Possess strong communication skills. Show knowledge of current fashion trends. Be energetic, outgoing, and assertive. Take initiative and show confidence. Master adaptability and flexibility. Balance multiple tasks while being detail‑oriented. Engage in applied learning and proactive thinking. Exhibit a strong work ethic. What You’ll Get Eligibility to participate in a variety of benefit programs designed to fit you and your lifestyle. Simple, competitive, and comprehensive benefits aligned with the Company’s culture and values. Quarterly Sales Incentive Bonus. Merchandise Discount. Opportunities for Career Advancement. Opportunity to Become a Brand Affiliate. Training and Development. A Global Team that celebrates you for being you. Company Description Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister, each committed to providing products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. A&F operates stores across North America, Europe, Asia, and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. Compensation The starting rate for this position is $20.90 per hour. (i.e., the recruiting pay range for this position is $20.90-$20.90 per hour). The starting rate and range may be modified in the future. Equal Opportunity Employer ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER. #J-18808-Ljbffr A&F Stores, Inc.