Door Host/Valet - Full Time - Wilshire House

Job Description

Job Description

Are you ready to step into the world of opulence and redefine legendary service?

Action Property Management is seeking an exceptional individual to join our elite team as a Full-Time Door Host/Valet at our prestigious luxury high-rise, Wilshire House , located in Los Angeles.

Compensation: $20.00 - $22.00

Schedule:  Wednesday 3:30 pm to 12:00 am, Thursday & Friday 2:30 pm - 11:00 pm, Saturday& Sunday 3:30 pm to 12:00 am

Why You’ll Love Working at Action

• Birthday Holiday: Enjoy a special day off to celebrate your birthday.
• One-on-One Mentoring: Receive personalized guidance and support for your professional growth.
• 10 Days’ Vacation: Take time to relax and recharge with generous vacation days.
• Team Member Incentive Program: Earn rewards for your hard work and dedication.
• Comprehensive Health Benefits Plan: Our comprehensive benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members.
• Pet Insurance: Care for your furry friends with our pet insurance options.
• Year-End Bonus: Celebrate your contributions with an annual bonus.
• Employee Discounts: Enjoy discounts on retail, travel, and entertainment through LifeMart.

What You’ll Do (Job Duties)

• Deliver exceptional 5-star customer service and ensure 100% resident satisfaction.
• Oversee and supervise the operations of the front driveway
• Direct all incoming traffic and coordinate with the valet to manage vehicle status.
• Escort residents and guests into the building in line with hospitality guidelines, assist with loading and unloading luggage, groceries, and other items from vehicles, and maintain the appearance of the front door, front driveway, and lobby.
• Perform valet duties such as retrieving, parking, and relocating vehicles.
• Monitor lobby activity, maintain access control, provide concierge services, answer and direct incoming phone calls, and manage the receipt and distribution of resident parcels.
• Addressing resident and guest concerns and questions

Requirements:

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
• At least 6 months of customer service experience. Hospitality, luxury retail, or fine dining experience is preferred
• Must be willing to Valet as all these positions will be cross-trained in everything.
• Must have a valid California Driver's License
• Hospitality Management college students or recent graduates are highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.

Action Property Management is an Equal Opportunity Employer and supports a Drug-Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.