Mocara Business Office Manager

Job Description

Job Description

At Mocara Hospice, we are committed to providing compassionate, patient-centered end-of-life care while supporting families and caregivers every step of the way. Our business office plays a vital role in ensuring our mission is supported through strong financial, administrative, and operational practices. We are seeking an experienced and detail-oriented Business Office Manager (BOM) to join our leadership team.

Position Summary

The Business Office Manager is responsible for overseeing the daily financial and administrative operations of the hospice agency. This role ensures compliance with Medicare/Medicaid regulations, accurate billing and collections, and effective management of office functions that support quality patient care.

Key Responsibilities

• Oversee hospice billing, collections, and accounts receivable
• Ensure compliance with Medicare, Medicaid, and third-party payer requirements
• Coordinate payroll, benefits administration, and HR-related documentation
• Supervise and support business office staff
• Maintain accurate financial records and reports
• Work collaboratively with hospice leadership and clinical teams
• Assist with budgeting, audits, and survey readiness
• Ensure confidentiality and HIPAA compliance at all times
• DME & medical supply managing and ordering
• On boarding new employees and volunteers

Qualifications

• Minimum of 2 years experience in hospice or healthcare business office management
• Strong knowledge of hospice billing, Medicare regulations, and reimbursement
• Experience with EMR and billing systems
• Excellent organizational, communication, and leadership skills
• Ability to manage multiple priorities in a fast-paced environment
• High level of professionalism, discretion, and integrity

What We Offer

• Competitive salary
• Supportive and mission-driven leadership team
• Paid time off and holidays
• Health, dental, and vision benefits (if applicable)
• Opportunity to make a meaningful impact supporting hospice care