Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Free food & snacks
• Signing bonus
• Dental insurance
• Health insurance
• Vision insurance

ROLE DESCRIPTION:
As a Customer Service Representative at Valentine State Farm, your job is to generate an exceptional experience that reinforces the growth of a successful insurance agency. We are looking for someone with attention to detail, great customer service skills, and a desire to help others. You can enhance your career while resolving customer inquiries, coordinating with other agency team members, educating customers on insurance and financial services products and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused, driven and caring. We anticipate internal growth opportunities for those that are self-motivated and sales-minded.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers in a timely manner.
• Maintain accurate detailed records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask is a must.
• Previous customer service experience preferred.