Manager Patient Access

Job Description The Patient Access Manager is responsible for the operations of the patient access department and related patient access processes, including admissions registration, financial counseling, insurance verification, charge management and scheduling. The Manager develops new processes and improves existing processes using SLHS principles and model for continuous performance improvement. The Manager is focused on improving processes with an emphasis on customer service. The Patient Access Manager involvement in the revenue cycle extends beyond admitting and patient access. The Manager acts as an extension of patient accounting by assisting on site customers with questions related to patient accounts and the revenue cycle. The Manager is familiar with and has general knowledge of managed care, Medicare and Medicaid rules regarding admitting requirements, billing rules, coverage issues and reimbursement. In lieu of Bachelor’s Degree, will consider 6 years’ experience with hospital or physician review cycle including some or all of the following: patient registration, scheduling, insurance verification, claims, follow up, denials, payment variance, payment posting, or customer service. Experience in team leadership roles. Building teams and foster success. Developing employees. Written and verbal business communication skills. Experience selecting/orienting/managing staff. Develops new processes and improves existing processes using SLHS principles and model for continuous performance improvement. Focused on improving processes with an emphasis on customer service. Involved in the revenue cycle extends beyond admitting and patient access. Acts as an extension of patient accounting by assisting on site customers with questions related to patient accounts and the revenue cycle. Timecard approval Scheduling staff On-call Training staff Staff quality audits Lead Staff meetings Cash Drawer responsibility Work queue management Critical conversations with Staff Coaching Coverage of open shifts Job Requirements Applicable Experience: Less than 1 year Bachelor’s Degree Job Details Full Time Day United States of America Equal Opportunity Employer. #J-18808-Ljbffr