Onsite Senior Technician
$50k - $65kCustom Computer Specialists
About the Job CCS is looking to hire an On-Site Senior Technician to be an integral part of our Onsite Services Team whose function is to provide full-time, on-site, end-user support for a Boston, Massachusetts-based client. CCS is looking for an individual who will contribute to the company's overall success by providing exceptional client support with high levels of satisfaction in a technically diverse environment. Salary Range: $50,000 - $65,000 What You'll Do:
- Providing premium, white-glove deskside support to client end users.
- Oversee and maintain the ticketing system to ensure efficiency and organization.
- Manage inbound tickets from initiation to resolution, ensuring timely and effective support.
- Provide in-person support for end-user devices, including computers, printers, fax machines, and other peripherals.
- Provide end-user training as needed.
- Ensure reliable network access and connectivity by providing support and troubleshooting as needed.
- Troubleshoot and resolve issues with faulty operating systems and applications.
- Perform installation, configuration, deployment and troubleshooting of desktop computers and peripherals.
- Maintaining knowledge of current IT technologies and trends.
- Perform new staff workstation configuration, specification, installation including workstation repairs, sending devices out for warranty and working with Manufacturers' repair technicians.
- Routine maintenance of short-throw projectors and document cameras including replacing bulbs, cleaning filters and troubleshooting.
- Cabling coordination and supervision for any new/replacement low-voltage cabling work.
- Daily status updates and monthly reporting of all IT activities.
- Printer administration, configuration, specification, and troubleshooting.
- VOIP and telecoms administration, configuration, specification, and troubleshooting.
- Networked bell and intercom administration, configuration, specification, and troubleshooting.
- Provide support for client applications, including Microsoft Office, web browsers, Google Apps, antivirus software, and other proprietary applications and systems.
- Provide support for client-provided end-user mobile phone applications, ensuring functionality and usability.
- Perform additional job-related duties as assigned, demonstrating flexibility and adaptability to support business needs.
- Chromebook and iPad device management including configuration of new devices and repairs.
- Perform Device Setup and Enrollment using Goggle Admin Console to add Chromebook into Excel's domain.
- Asset Tagging, if applicable.
- Manage the Organizational Units and applying custom policies.
- Pre-configuration of devices.
- Policy and Security Configuration.
- Application and Extension Management.
- Inventory tracking, management and reporting.
- End-user support.
- Maintenance, Power washing and Year-end procedures.
- Effective communication skills, both verbal and written with emphasis on timely response.
- Ability to communicate technical information clearly and concisely to both technical and non-technical users.
- Ability to provide excellent customer service and build positive relationships with users.
- Possession of strong organizational skills.
- Possession of relevant industry certifications (e.g., CompTIA A+, CompTIA Network+, Microsoft certifications) preferred.
- In-depth knowledge of desktop hardware components and peripherals.
- Experience with various operating systems (Windows, macOS, etc.) and their administration.
- Possess experience with industry-standard applications, including Microsoft Office Suite, various web browsers, antivirus software, and other essential tools.
- Ability to diagnose and resolve complex hardware and software issues, including those involving networking, operating systems, and applications.
- Knowledge of network protocols, configurations, and troubleshooting.
- Experience with network devices (routers, switches, firewalls).
- Understanding basic security concepts and practices.
- Ability to manage difficult situations professionally.
- Ability to work both independently and collaboratively as part of a team.
- Ability to effectively manage time in a multitasking environment, ensuring efficiency and productivity.
- Strong attention to detail, ensuring accuracy and precision in all tasks.
- Preferred : 1-2 years of experience providing in-person support for end-user hardware, operating systems, and applications.
- Ability to lift and move equipment weighing up to 50 lbs. independently.
- Capability to transport equipment between floors and outlying buildings as needed.
- Must have reliable transportation to support on-site duties and client needs.
- Ability to provide on-site support during the client's working hours (8:00 AM - 4:30 PM), five days a week.
- Ability and willingness to represent the CCS brand as outlined in the company handbook by maintaining professional dress, hygiene, and workplace etiquette.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Onsite Senior Technician in Boston, MA vacancy
$50k - $65k
...Onsite Senior TechnicianBoston, MACCS is a leading technology consulting firm providing best in class solutions to our clients for over... ...as possible.OverviewCCS is looking to hire an On-Site Senior Technician to be an integral part of our Onsite Services Team whose function...SeniorFull timeTemporary workWork at officeCustom Computer Specialists
Boston, MA4 days ago$90k - $125k
...progressive technical challenges and leadership opportunities.As a Senior R&D Electrical Engineer, you will develop automated fire... ...technical challenges and leadership opportunities.This position is onsite at our facility located in Cranston, RI. Candidates must be commuting...SeniorPermanent employmentFull timeWork at officeRemote workRelocation- ...supports clinicians and lab staff, with daily communication and multitasking across multiple tasks. The position emphasizes accuracy, dependability, and teamwork, with a 40-hour day shift and onsite work at 75 Francis Street as part of Mass General Brigham. #J-18808-Ljbffr...SeniorShift workDay shift
Brigham and Women's Hospital
Boston, MA4 days ago - ...Senior Lab Technician Lydian is seeking a Senior Lab Technician to drive R&D lab operations and support the broader operational readiness... ...efficient, and well-stocked laboratory. This is a fully onsite position at our facility in Charlestown, MA (5 days/week) that...SeniorNight shiftWeekend work
Lydian
Boston, MA2 days ago $50k - $65k
Custom Computer Specialists is seeking an On-Site Senior Technician to join our Onsite Services Team for a Boston-based client. The role is full-time and onsite, with a salary range of $50,000-$65,000. You will provide premium deskside support, manage tickets, handle device...SeniorFull time$27 - $30 per hour
Senior Apartment Maintenance Technician (Chestnut Hill) Chestnut Hill Realty has an exciting opportunity for a Senior Apartment Maintenance Technician... ...benefits package, including perks like your Birthday off Onsite training center to learn new skills and enhance your...SeniorHourly payNight shiftWeekend work$132.4k - $251.6k
...Posted:2026-09-10 Country:United States of America Location:US-MA-MARLBOROUGH-MA4 ~ 1001 Boston Post Rd ~ BLDG 4 Position Role Type:Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements:Active and transferable U.S. government issued security clearance is...SeniorTemporary workWork experience placementWork at officeRemote workRelocationFlexible hours$107.5k - $204.5k
...MARLBOROUGH-MA3 ~ 1001 Boston Post Rd ~ BLDG 3 Position Role Type:Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements:... ...and Storage & Data Protection. Join this high impact team as a Senior Principal Network Engineer (P4) (Manager, Information Workplace...SeniorTemporary workWork experience placementWork at officeLocal areaRemote workRelocationFlexible hoursWeekend workAfternoon shift- ...and drug accountability at study site. Prepares study drug for destruction, if applicable. Performs monitoring visits (remote and onsite), as well as remote data checks, in accordance with the timelines specified in the study specific Monitoring Plan. If required,...SeniorLocal areaRemote workFlexible hoursShift work
PAREXEL
Boston, MA3 days ago $132.4k - $251.6k
...technology. Our Connected Aviation group is thrilled to offer a Senior Principal Systems Engineer role within our Air Traffic Solutions... ...below) is appropriate for your needs before applying to this role.Onsite: Employees who are working in Onsite roles will work primarily...SeniorTemporary workWork experience placementWork at officeRemote workWorldwideFlexible hours$123.2k - $184.8k
...a talented individual to join our Process Development team as a Senior Scientist. The primary focus of this role is to lead the execution... ...on Flex @ Vertex Program and may be changed at any time. #LI-Onsite Company Information Vertex is a global biotechnology...SeniorFull timeSummer workFlexible hoursShift workWeekend work$30.21 - $43.16 per hour
...equipment malfunctions with accuracy and precision. -Function as the senior technologist to provide guidance and mentorship to other BMETs.... ...(67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 100 Blossom Street Pay Range $30.21 - $4...SeniorHourly payFull timeRemote workMass General Brigham
Boston, MA5 days ago$28 - $32 per hour
...allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits. Work Schedules: ~1st Shift - Sunday...SeniorHourly payFull timeContract workTemporary workWork at officeShift workDay shiftBoston, MA29 days ago- System One is seeking a Senior Associate Scientist to support antibody discovery projects in Cambridge, MA. The role focuses on B cell-... ...library generation, hybridoma screening, and flow cytometry within an onsite, 40-hour schedule. You will contribute to therapeutic antibody...Senior
$42 - $48 per hour
...Sr. TechnicianThe Sr. Technician guides and directs the clinical equipment program in a single hospital and/or multiple sites. The role directs the work of technicians in assigned locations while working under the supervision of the Site Manager or Sr. Site Manager. This...SeniorHourly payWork at officeTriMedx
Cambridge, MA3 days ago- ...conduct, and report non-GLP rodent toxicology, investigative, and PK/TK studies that support drug discovery and development. This onsite role requires strong data management, proficiency with GraphPad Prism and Excel, and collaboration with Principal Investigators to...Senior
$24.72 - $37.61 per hour
...Senior TechnicianThe Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. Pay Range:...SeniorDaily paidMinimum wagePrice workTemporary workLocal areaBridgestone
Quincy, MA4 days ago- ...Draper in Cambridge, MA is seeking a Project Technician to perform highly skilled work including cleaning, maintenance, and calibration of critical facilities and equipment. The role requires precise manual skills and the operation of complex automated equipment under...Senior
Draper
Cambridge, MA1 day ago - VIP, Inc. in Needham Heights, MA is hiring a Flat Rate Technician (Tech) to join the service team. The Tech will diagnose automotive systems, perform repairs and replacements of parts, fluids, tires, and accessories, and ensure work is done right the first time while following...SeniorPrice work
$24.72 - $37.61 per hour
...Senior TechnicianBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America... ...$1,500 sign-on available (for first time hires only)The Senior Technician position requires your talent and technical expertise to...SeniorDaily paidMinimum wagePrice workFull timeTemporary workPart timeLocal areaBridgestone Americas
Quincy, MA4 days ago$78 - $86 per hour
A leading biotechnology firm is seeking a mid-senior level Account Executive to manage clinical trial processes in Cambridge, MA. Candidates... ..., and excellent communication skills. This role involves onsite collaboration three times a week, supporting study documentation...SeniorHourly pay$130k
...looking to hire a fulltime / permanent Senior Polymer Chemist Scientist / Engineer for... ...area. Candidates must be able to work onsite 5 days a week and must be a US Citizen or... ...on new product launch. ● Mentoring technicians and co-ops on execution of experiments towards...SeniorPermanent employmentFull timeInnoTech Staffing
Malden, MA26 days ago- ...Testing, safety is not a priority—it is our foundation. The Senior Relay Technician plays a critical role in ensuring the safe, reliable... ...target review, and disturbance investigationsLead and mentor onsite technicians; coordinate work execution with project managers...SeniorApprenticeshipLocal areaImmediate start
Asplundh
Foxboro, MA4 days ago $42 - $48 per hour
...culture like no other — We hope you will join our team! Find out more about our company and culture here. Summary The Sr. Technician guides and directs the clinical equipment program in a single hospital and/or multiple sites. The role directs the work of technicians...SeniorHourly payTemporary workFor subcontractorWork at officeLocal areaTriMedx
Cambridge, MA3 days ago- ...Testing , safety is not a priority—it is our foundation. The Senior Relay Technician plays a critical role in ensuring the safe, reliable... ...review, and disturbance investigations Lead and mentor onsite technicians; coordinate work execution with project managers...SeniorApprenticeshipLocal areaImmediate start
Asplundh Electrical Testing, LLC
Foxboro, MA3 days ago - Mass Digital Health is seeking Certified Medication Technicians for a Full-Time position on the 2nd shift (2PM-10PM) in Quincy, Massachusetts. Responsibilities include assisting with medication administration, ensuring residents' rights, and maintaining confidentiality....SeniorFull timeAfternoon shift
$24.04 - $33.65 per hour
...Senior EMG Technician Under general supervision of a Neuromuscular Neurologist physician, and following established policies and procedures, provides assistance to patients in the EMG Lab and performs nerve conduction studies as requested by physicians. The Senior Electromyography...SeniorFull timeFixed term contractFlexible hoursShift workBMC Software
Boston, MA1 day ago- Sanofi in Cambridge, MA is seeking a Senior Associate Scientist in Drug Product Development to advance oral solid dosage formulations from preclinical to GMP manufacturing readiness, collaborating across CMC teams and external partners. You will design experiments, execute...Senior
- Piper Companies is seeking an experienced Sr. Research Associate, Process Development in Cambridge, MA to advance pluripotent stem cell-derived cell therapy manufacturing. You will design and execute process development studies, optimize culture conditions, and support ...Senior
$180k - $240k
Boston or RemoteEngineering - Airworthiness & Certification /Full Time /RemoteAbout Merlin: Merlin (NASDAQ: MRLN) is a publicly traded aerospace and defense company building a non-human pilot to deliver full-stack autonomy for any aircraft from takeoff to touchdown. The...SeniorFull timeWork experience placement
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Onsite Senior Technician. Be the first to apply!
Related searches
- ski technician Boston, MA
- utility technician Boston, MA
- measurement technician Boston, MA
- pool technician Boston, MA
- fuel technician Boston, MA
- receiving technician Boston, MA
- configuration technician Boston, MA
- at&t premises technician Boston, MA
- compliance technician Boston, MA
- autocad technician Boston, MA