Customer Service Representative - State Farm Agent Team Member

About Our Agency Our agency has been proudly serving the community since August 2015, and our team of 11 (and counting!) is passionate about making a difference while enjoying a fulfilling and dynamic work environment. We believe in creating opportunities for growth and rewarding hard work with generous benefits, including retirement plans, comprehensive health insurance, paid time off, and monthly, quarterly, and annual bonuses. To keep things exciting, we also host weekly prize opportunities and team building events. Benefits 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Tuition assistance Vision insurance Wellness resources Responsibilities Build and maintain strong customer relationships, following up as needed. Provide prompt, accurate, and friendly customer service, handling inquiries related to insurance availability, eligibility, coverages, policy changes, claims, and billing. Stay committed to success with a strong work ethic every day. What We Are Looking For People-oriented, with excellent communication skills (written and verbal) Strong organizational skills and attention to detail Self-motivated and committed to delivering excellent customer service Ability to work effectively in a team environment Able to multi-task in a dynamic setting Key Expectations Comfortable making at least 100 outbound calls per day or engaging in 8+ Auto Conversations daily. Understand that we are risk managers focused on Auto, Home, and Life insurance in every conversation. Willingness to be coachable, learning continuously, and meeting weekly activity goals based on effort, not just sales. How To Apply If you're ready to make a positive impact and see yourself thriving in this role, we want to hear from you! Complete our application and we’ll follow up with the next steps in the interview process. Compensation Compensation $55,000.00 - $77,500.00 per year. #J-18808-Ljbffr