Stage Red Food & Beverage Bartender

Bartender

The Bartender prepares and serves alcoholic and non-alcoholic drinks to customers at designated event day locations. They are responsible for providing event day service to Stage Red guests while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.

Essential Functions:

• Responsible for mixing drinks to order and serving customers
• Responsible for having knowledge of all bar drinks and wines
• Maintain valid food handlers and alcoholic beverage server permits required by the Department of Health
• Assists in maintaining, organizing and cleaning all work area and equipment
• Attention to detail and consistency in every aspect of service
• Ensures all merchandising and signage are properly displayed for each event
• Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes
• Obtain assigned workstation at beginning of a shift
• Greet guests in a warm and welcoming manner
• Accurately use POS system while serving high volumes of guests
• Follow cash handling and tip reporting guidelines
• Expedite guest drink orders in a timely manner
• Stock product, set up garnish stations, cashier stations and display baskets
• Thoroughly complete all station set-up and breakdown responsibilities
• Practice proper product control and handling of all inventory and equipment
• Understand and execute responsible alcohol service
• Understand and maintain proper sanitation and food safety
• Be comfortable with the Arena and know how to navigate personally, as well as, assist guests
• Help maintain and ensure excellent customer service
• Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct
• Other duties as assigned

Experience/Training/Education Requirements:

• Must be a minimum 21 years of age
• Previous bartending experience a plus
• Previous customer service and cash handling experience is a plus
• Basic math and cash handling experience
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
• Working knowledge of food production techniques, purchasing, and sanitation procedures
• Excellent written and verbal communication skills
• Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
• Must be able to work evenings, weekends, and holidays
• License/Certificate: Food Handlers Card/SERV Safe

TIPS Certified

Ability to:

• Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
• Ability to work with minimal supervision
• Ability to interact with all levels of customers and staff including management
• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
• Communicate effectively both verbally and in writing with all staff and vendors.
• Be detail oriented
• Present a professional appearance and demeanor at all times during the workday
• Excellent organizational and planning skills
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.
• Positive attitude and neat appearance
• Work ethics encourages strong urgency and quality in a team environment

Physical and Environmental Requirements:

This position requires standing, walking, bending and lifting 25lbs. throughout the day as well as working at the computer; irregular hours will be required.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.

This position may require work inside or outside of the building, as needed by events.