General Manager

Job Description

Job Description

About Us:

At Chelsea Hospitality Group we imagine and launch bold, community-centered hospitality concepts that bring people together in powerful, purposeful ways. From restaurants to cultural hubs to organizational and community experiences;  everything we create is designed to spark connections, inspire belonging, and reimagine what hospitality can do for people, places, and communities.

A strong opportunity for a hospitality leader who leads with presence and serves with purpose.

Chelsea Hospitality Group is seeking a General Manager for The Maple. This private boutique inn offers refined accommodations within a quiet, well-appointed setting. Culinary-forward and thoughtfully designed, the inn blends the warmth of a private residence with the comfort of a well-run hotel. As General Manager, you will guide its operations and team culture — combining sound leadership with a genuine instinct for hospitality.

This is a role for someone who balances operational discipline with a deep commitment to service — someone who understands that great hospitality lives in the details guests never need to ask for.

This leadership position suits a hospitality professional who is equally comfortable with strategy and floor presence. You will oversee the full guest experience — from team development to culinary execution — while ensuring every guest feels at ease and well cared for.

Requirements

What You'll Do:

• Lead daily operations with a hands-on, service-first approach that sets the standard for your team
• Manage and develop a small, dedicated service team built around warmth, discretion, and attentive care
• Anticipate guest needs and preferences — from arrival to turn-down — and inspire the team to deliver thoughtful, personal touches
• Partner with the Executive Chef to deliver strong culinary programming across all meal periods
• Maintain the property to a high standard, front and back of house
• Serve as the primary contact for guests and key stakeholders, with professionalism and discretion
• Oversee operational planning including budgeting, vendor management, scheduling, and staffing
• Be present as a host and innkeeper — attentive but unhurried, polished yet approachable

What We Need From You:

• 7+ years in hospitality, boutique hotel, or property management
• A leadership style grounded in respect, genuine care, and clear expectations
• Strong service instincts — anticipating needs before they are expressed
• Familiarity with high-touch hospitality standards and guest experience delivery
• Sound business judgment with attention to team culture, financial performance, and property care
• Self-directed, adaptable, and comfortable working with a high degree of autonomy
• A belief that the best hospitality is quiet, consistent, and always felt
• Experience in culinary-forward hospitality or private residence management
• Familiarity with intimate-scale or exclusive-use properties
• Exposure to leading independent hotel or fine hospitality cultures

Benefits

What You'll Get From Us:

• Competitive salary commensurate with experience
• Comprehensive health and wellness benefits
• Paid Time Off
• An opportunity to build and shape a singular hospitality operation from the ground up
• A values-driven environment that prizes warmth, refinement, and consistent execution