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Senior Resident Voice & Engagement Lead

Milton Keynes City Council

Milton Keynes City Council is recruiting a Resident Voice Manager within Housing Operations. You will lead the Resident Voice service, shaping engagement and complaints handling to influence service design and improvement. You will develop policies, ensure compliance with housing regulation and the Housing Ombudsman Complaint Handling Code, and turn feedback into measurable improvements while leading a diverse, resident-focused team. #J-18808-Ljbffr Milton Keynes City Council

Vacancy posted 1 day ago
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