Team Lead, Payroll (Global)

The Team Lead, Payroll will be responsible for accurate processing of payroll, benefits administration, reconciliations and government remittances globally. They will ensure internal customer satisfaction by supporting the Payroll Team with timely and complete responses to questions or concerns, and by developing, implementing and evaluating payroll strategy, practices, processes and technology solutions in a global context. Base pay range $70,000.00/yr – $110,000.00/yr Responsibilities Lead the payroll team in full‑cycle preparation and administration of payroll for direct employees and EOR workers across all countries Alimentiv operates in. Ensure accurate and timely processing of wage adjustments, retroactive pay, statutory holiday pay, overtime, bonuses, deductions and contributions. Implement and oversee the monthly reconciliation process for accounting & finance. Act with urgency to resolve payroll discrepancies and answer employee queries about wages, deductions and taxes. Serve as primary liaison with outsourced payroll vendors, ensuring service level accountability and issue resolution. Keep abreast of legislative changes and coordinate system parameter updates. Maintain data integrity across HRIS, payroll and vendor systems. Oversee the payroll calendar and payday schedules for employees globally. Protect payroll operations by keeping information confidential. Customer Service and Continuous Improvement (25-35%) Respond to questions and concerns from employees, leaders and stakeholders in a timely manner. Work cross‑functionally with HR and Finance to integrate payroll‑related activities. Establish, maintain, track and report on service level agreements for payroll team response times. Act as subject matter expert for global payroll and provide guidance to employees, leaders and support teams. Prepare and maintain payroll process documentation to support training and continuous improvement. Train and support team members in payroll systems and procedures. Proactively communicate changes or interruptions in payroll to employees. Payroll Audit & Compliance (10-15%) Prepare reports for management, finance and auditors. Work with government agencies to ensure compliance and oversee audits. Provide timely reconciliations and support finance with year‑end and third‑party audits. Audit payroll data regularly for accuracy and compliance. Monitor compliance with accounting policies and internal controls. Team Supervision, Mentorship and Engagement (10-15%) Supervise, mentor, train and develop direct reports, setting performance goals and development objectives. Evaluate training needs and conduct performance reviews. Support staffing decisions and onboard new staff. Maintain positive morale and resolve conflicts as needed. Operational Planning & Oversight (5-10%) Participate in developing and executing departmental strategies to enhance service delivery, engagement and efficiencies. Assist with departmental budget planning. Professional Practice (5-10%) Act with integrity and balance all parties’ interests. Model ethical practices for staff. Adhere to payroll legal requirements and stay current on regulatory changes. Maintain awareness of broad economic, societal, technological, political, global and demographic trends; evaluate source credibility. Special Projects Support other HR and payroll projects and duties as assigned. Qualifications Minimum qualifications : 4–9 years of progressive payroll experience, including leadership or team‑lead responsibilities and proven project‑management skills. PCP or CPM designation (or international equivalent) required. Strong knowledge of payroll regulations, tax laws and compliance requirements. Experience with accounting and reconciliations of payroll liability accounts and Payroll GL. Hands‑on experience with outsourced payroll vendors (global payroll preferred), HRIS and payroll systems. Intermediate knowledge of Microsoft Excel. Preferred skills & experience Experience managing payroll across multiple jurisdictions; strong knowledge of Canadian and US payroll required, with global exposure highly valued. Interpersonal Exceptional attention to detail. Ability to prioritize multiple tasks while meeting deadlines. Strong verbal and written communication skills to align with diverse stakeholders and maintain confidentiality. Excellent customer service skills and ability to explain complex issues understandably. Benefits Competitive salary within the stated range. Bonus potential. Job details Seniority level: Not Applicable Employment type: Full‑time Job function: Human Resources Industry: Pharmaceutical Manufacturing Location: Denver, CO We may use artificial intelligence tools in our hiring process; final hiring decisions are made by humans. Refs 2x impact your chances of interviewing at Alimentiv. #J-18808-Ljbffr Alimentiv