Collision Center Estimator

Job Description

Job Description

Desoto Collision Center is looking to add motivated and dedicated members to our Team,

The Collision Center Estimator is responsible for capturing every viable job that enters the building. The position writes accurate estimates and follows the vehicle progress through the repair process. Responsible for educating customers about the repair process. Keeps customers informed and files updated.

• File Management and DRP Compliance – ensures all files are up to date and accurate per DRP guidelines.
• Customer Communication – follow DCC policies for updating customers throughout the repair process.
• Parts – the CSM may perform part searches and place orders if needed.
• Organized and Safe Work Environment – keeps their work space clean and organized, adheres to DCC dress code. Wears proper safety equipment when necessary.
• Sales – encourages customers to leave or schedule their vehicles for repair. Prepares complete and accurate estimates to minimize supplements.
• Team Engagement – active participant in the morning meetings, aware of sublet repairs and status of their customers’ vehicles. Communicate issues or concerns to team members to resolve problems.
• Perfom other duties as assigned by Manager to ensure efficient and effective business operations.