Operation Lead

Job Description

Job Description

Position Summary

The Operations Lead serves as a key operational partner to engineering and business leadership, responsible for driving operational performance, project governance, financial oversight, and continuous improvement across engineering and service delivery teams. This role ensures that business processes, financial controls, performance metrics, and operational priorities are effectively managed and aligned with organizational objectives.

Working closely with Engineering, Finance, Human Resources, and other functional teams, the Operations Lead will coordinate business operating rhythms, monitor organizational performance, identify improvement opportunities, and drive initiatives that strengthen operational efficiency and accountability. Success requires strong business acumen, analytical capabilities, independent leadership, and the ability to influence cross-functional stakeholders.

What You Will Do:

• Business Operations & Governance: Support annual, quarterly, monthly, and weekly business operating rhythms, including operational reviews, business planning, performance reporting, and organizational governance activities.
• Strategic Planning & Execution: Support the development and deployment of business strategies, organizational priorities, and performance objectives, ensuring alignment across engineering and service delivery teams.
• Performance Management: Establish, monitor, and report on key performance indicators, evaluating business health, operational effectiveness, and progress against organizational objectives.
• Project & Program Governance: Oversee project operational processes, including project setup, work order management, purchase order validation, statements of work, resource tracking, and adherence to organizational policies and controls.
• Financial Operations & Oversight: Monitor project financial performance, including revenue recognition, unbilled revenue, invoicing, financial reconciliation, revenue forecasting, and financial reporting in collaboration with Finance and delivery leadership.
• Operational Compliance: Drive adherence to organizational processes, including timesheet compliance, resource allocation tracking, project documentation, financial controls, and audit readiness.
• Business Analytics & Reporting: Develop and maintain operational dashboards, management reports, and performance tracking tools to provide actionable insights, identify emerging risks, and support data-driven decision-making.
• Continuous Improvement: Identify and lead cross-functional improvement initiatives focused on process optimization, operational efficiency, reporting accuracy, standardization, and overall business performance.
• Cross-Functional Collaboration: Partner with engineering leaders, delivery teams, Finance, Human Resources, Information Technology, and other support functions to resolve operational challenges, implement improvements, and drive organizational alignment.

What You Will Bring:

Required Qualifications

• Bachelor's degree in Engineering, Business Administration, Management, Finance, or a related field. An equivalent combination of education and relevant professional experience will also be considered.
• 5 plus years of progressive experience in business operations, project operations, financial governance, program management, or related functions.
• Demonstrated experience coordinating complex cross-functional initiatives, driving operational improvements, and influencing stakeholders across multiple organizational levels.
• Strong understanding of business operations, project lifecycle management, operational governance, financial controls, and organizational performance management.
• Experience supporting project financial activities, including revenue tracking, forecasting, invoicing, financial reporting, and resource management.
• Strong analytical and problem-solving capabilities, with the ability to interpret business and financial data, identify performance gaps, and develop actionable improvement plans.
• Proficiency in Microsoft Excel, business intelligence and reporting tools, and enterprise project or financial management systems.
• Excellent written and verbal communication skills, including the ability to present operational and financial information effectively to business leadership and cross-functional stakeholders.
• Demonstrated ability to manage competing priorities, work independently, and drive accountability in a dynamic, globally distributed organization.

Preferred Qualifications

• Experience within engineering services, power generation, industrial manufacturing, or complex technology delivery environments.
• Experience supporting large-scale engineering organizations, geographically distributed teams, or multinational business operations.
• Knowledge of business planning, capacity management, resource utilization, and organizational performance measurement.
• Demonstrated experience applying continuous improvement methodologies to improve operational processes, financial performance, and business efficiency.

Who We Are:
Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

Company Description

Who We Are:\rQuest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.\rWe are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.\r\rThe achievers and courageous challenge-crushers we seek, have the following characteristics and skills: