Manager - AI Operations

City Rochester

State MN

Remote NO

Department Information Technology

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Position Overview

The Manager, Artificial Intelligence (AI) provides operational leadership for the execution, coordination, and delivery of enterprise artificial intelligence initiatives. This role is responsible for translating program strategy into actionable plans, ensuring alignment across stakeholders, and supporting consistent, high ‑ quality delivery of AI solutions.

The Manager works closely with directors, product leaders, technical teams, and business partners to manage multiple AI initiatives concurrently, while maintaining focus on governance, timelines, and value realization.

Key Responsibilities

• Program Execution: Manage day ‑ to ‑ day planning, coordination, and execution of AI initiatives across assigned portfolios.
• Cross ‑ Functional Coordination: Serve as a primary point of coordination among clinical, operational, technical, and business stakeholders.
• Business Case & Intake Support: Support development of business cases, intake materials, and prioritization artifacts for AI initiatives.
• Governance & Compliance: Ensure initiatives follow established AI governance, risk, regulatory, and approval processes.
• Performance Tracking: Monitor milestones, risks, dependencies, and outcomes; provide regular status reporting and escalation as needed.
• Operational Readiness & Implementation: Coordinate activities supporting deployment, change management, and transition to operational ownership.
• Team Leadership: Lead or support teams of program managers, analysts, or coordinators; reinforce accountability and delivery discipline.
• Continuous Improvement: Identify opportunities to improve intake, execution, and delivery processes across AI initiatives.

Core Competencies

• Program & Operational Management
• Stakeholder Partnership
• Analytical & Systems Thinking
• Communication & Reporting
• Governance & Risk Awareness
• Adaptability & Problem Solving

Position Qualifications

• Bachelor’s degree and 6 years of experience in program management, operations, digital health, analytics, or technology environments required.
• Master’s degree and 6 years of experience in program management, operations, digital health, analytics, or technology environments preferred.
• Demonstrated experience leading teams, managing complex initiatives in matrixed organizations preferred.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.