Business Analyst (EDI & Flex Systems) at MMC in Charlotte, North Carolina

Business Analyst At Marsh McLennan Agency (Mma)

Our not-so-secret sauce. Award winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a business analyst at marsh mclennan agency (mma).

Marsh mclennan agency (mma) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across north america, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, marsh (nyse: mrsh).

A day in the life. As our business analyst on the flex benefits team, you'll manage assigned area of responsibility overseeing flexible benefits initiatives for insurance programs, products, services and related benefits.

Key Responsibilities

• Gather, analyze, and document business requirements for edi transactions and flex system enhancements
• Act as liaison between business units, it teams, vendors, and external partners
• Analyze and troubleshoot edi transactions
• Support configuration, maintenance, and optimization of flex core system
• Create detailed functional specifications, process flows, and data mapping documents
• Monitor data integrity between internal systems and external partners
• Identify opportunities for process automation and efficiency improvements
• Assist in system testing (uat), validation, and issue resolution
• Ensure compliance with industry standards and data exchange protocols
• Produce reporting and insights to support operational decision-making

Our future colleague. We'd love to meet you if your professional track record includes these skills:

• Bachelor's degree in business, it, finance, or related field (or equivalent experience)
• 3-5+ years of business analyst experience
• Hands-on experience with edi systems and transaction sets
• Experience with flex (fiserv premier / flex core banking platform)
• Strong understanding of data mapping, file formats (x12, xml, flat files)
• Experience with requirements gathering, documentation, and process modeling
• Ability to troubleshoot data and system issues independently
• Strong communication and stakeholder management skills

These additional qualifications are a plus, but not required to apply:

• Experience in financial services, banking, or lending environments
• Knowledge of sql, reporting tools, or data analysis platforms
• Familiarity with integration tools or middleware platforms
• Experience working in agile or hybrid project environments
• Understanding of compliance and regulatory requirements related to data exchange

We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

Applications will be accepted until: july 24, 2026