Office Assistant / Service Coordinator

Administrative AssistantWe are a busy, fast-paced generator installation and service company specializing in residential standby generators. As a certified Generac dealer, we provide generator sales, installation, permitting, inspections, and ongoing service throughout Maryland. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our customers.Position Summary: We are seeking a highly organized and customer-focused administrative assistant to join our team. This position plays a critical role in supporting daily office operations, communicating with customers, scheduling appointments, helping coordinate inspections, and assisting with administrative tasks. The ideal candidate is friendly, patient, detail-oriented, and able to thrive in a fast-paced environment.Responsibilities:Answer incoming phone calls and assist customers professionally and courteouslyContact leads and schedule appointments for sales estimatorsCoordinate and schedule service appointmentsPull permits and assist with permit tracking for various Maryland countiesSchedule and coordinate inspections with local jurisdictionsMaintain accurate customer records and documentationCommunicate effectively with customers, field staff, inspectors, and office team membersAssist with data entry, spreadsheets, and general administrative dutiesSupport day-to-day office operations and collaborate closely with team membersQualifications:Strong customer service and communication skillsProfessional, patient, and friendly phone demeanorExcellent organizational and multitasking abilitiesStrong attention to detailProficiency with Microsoft Excel and basic computer applicationsAbility to work independently while contributing to a team environmentScheduling or administrative experience preferred, but we are willing to train the right candidateExperience in construction, home services, or permitting is a plusSchedule:Monday through Friday, 8:30 AM – 4:30 PM. Occasional weekend lead follow-up and scheduling may be required.Benefits:Paid vacation timeMedical, dental, and vision insuranceSupportive team environmentTraining and growth opportunitiesCompensation: $18.00 - $22.00 per hourJoin The Generator Supercenter Family – Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.