Remote Manager, Customer Support Engineering
OneStream Software
- Remote job
OneStream Software is seeking a Manager, Customer Support to oversee a team of support engineers, ensuring high customer satisfaction and efficient issue resolution. You will guide performance, mentor staff, and monitor SLA metrics in a fast-paced environment. The role requires 5+ years in software support with leadership experience, strong communication, and a passion for delivering exceptional service. Travel up to 10% may be required. #J-18808-Ljbffr OneStream Software
$110k - $135k
...Francisco, CA, but built as a remote-first company that... ...inclusive, driven, humble and supportive. We are deliberate and... ...As a Technical Support Engineer, you’ll remove roadblocks for customers encountering technical... ..., and time management in fast-paced environments...Remote workWork from homeFlexible hours$59.52k - $74.4k
...New Hampshire, Bugcrowd is supported by General Catalyst, Rally... ...is looking for a motivated Customer Support Engineer I to join our growing Bugcrowd... ...approach with strong time management, composure under pressure,... ...work day. Environment - remote, work-from-home 100% of the...Remote workFull timeWork from homeNight shift- ...Illinois, USA, we serve customers across industrial,... ...innovative technologies that support electrification,... ...Business Development Management team is looking for a... ...Product Management, and Engineering. You will report directly... ...position offers a remote working from home with...Remote workWork experience placementWork at officeWork from homeWorldwide
$65k - $75k
...make life easier for millions of subscribers.We are seeking a Customer Support Engineer who thrives in a fast-paced global team environmentAs a... ...takes charge when faced with knowledge gaps.This is a fully remote role, with the candidate working out of their home office in...Remote workWork experience placementWork from homeWorldwideHome office$350 per month
...VERIDAPT is seeking a Support Engineer to join our Customer Support team, reporting to the Customer Support... ...industrial IoT hardware, software and fuel management solutions. About the Role As a... ...teams, you'll provide primarily remote technical support, with occasional...Remote workFull timeInternshipWork at officeWork from home- ...Technical Support Engineer Appify, based in Silicon Valley and funded by Mayfield... ...solutions such as Partner Relationship Management (PRM) for Service and Student... ...operational efficiency and customer engagement. This is a full-time remote role for a Technical Support Engineer...Remote workFull time
- ...Position: Customer Support Engineer Location: Remote Duration: Contract JD: No need high technical competency, however hands on with Basic internet connectivity and telecom industry like usage assurance specialist etc....Remote workContract work
- ...We are seeking a customer-focused IT Support professional to provide onsite and remote technical support for end users in a fast-paced, regulated environment. This... ...Maintain a high level of customer service while managing multiple support requests and priorities. Required...Remote workWork at office
- ...Senior Technical Support Engineer Snyk is the leader in secure AI software development, helping... ...build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking. It's... ...the team's technical depth over time. Manage customers through the escalation...Remote workWork at officeWork from homeFlexible hours
$60k - $67k
...platform connects field workers and managers seamlessly, using intelligent... ...The Role We’re seeking a Technical Support Engineer to join the global support team and... ...delivering world-class service to our customers. This is a fully remote role with flexibility to occasionally...Remote workFull timeFlexible hours- ...control. About the Role: As a Technical Support Engineer at Redpanda, you will help our... ...our commitment to delivering exceptional customer-centric technical support. Reporting directly... ...100% distributed engineering team and remote first company Nice to Have: - Proficiency...Remote workFull time
- ...Technical Support Engineer We are seeking a Technical Support Engineer to provide high-quality technical assistance for software platforms... ...troubleshooting, issue diagnosis, escalation coordination, customer or user support, and maintaining strong service responsiveness...Remote work
- ...ensuring the successful support of software solutions... ...in software support, customer training, troubleshooting... ...and billable remote assistance as the first... ...transition from Project Management to Customer Support.Knowledge... ...of communication with engineers on design, reliability...Remote work
- ...manufacturing process, helping customers improve quality,... ...dedicated technical support and service to ensure... ...site Customer Support Engineer role is based in Irvine... ...and Communication to manage inquiries, explain technical... ...connectivity and remote support. Strong...Remote workFull timeFlexible hours
$75k - $85k
...online proctoring solution supporting over 400+ institutions... ...about innovation, customer satisfaction, and... ...As a Technical Support Engineer, you’ll play a critical... ...Canvas, Blackboard). Manage real-time customer interactions... ...! Unlimited PTO Remote-first company Choice of...Remote workWorldwide- ...Sr. Support Engineer, SAP Hana/Basis The role of the Sr. Support Engineer... ...is to provide exceptional remote-based support for mission-... ...applications as part of our global customer support team. The position... ...and correct data issues. Manage one or more key assigned...Remote workWork at officeLocal areaWork from homeFlexible hoursAfternoon shift
- ...RemoteSolve complex problems. Support critical operations.... ...Culture Matters!When customers rely on software to... ...other’s backs. Fully remote is how we work at... ...RoleAs a Technical Support Engineer, you’ll help customers... ...with Product Management, Engineering, Channel...Remote workTemporary workImmediate startFlexible hours
$105k - $125k
...process these payments at checkout, leaving customers to deal with frustrating reimbursement... ...About the Role We're hiring a Support Engineer to help scale our support function as we... ...Paid parental leave Flexible, remote-first team with quarterly in-person meetups...Remote workFull timeFlexible hours$29.19 - $49.62 per hour
...Customer Support EngineerKLA is a global leader in diversified electronics... ...expert teams of physicists, engineers, data scientists and problem... ...problems via telephone, remote access or in person at a customer... ...requiring guidance from management. CSEs spend at least 50% of...Remote workMinimum wageRelocation- ...solving complex problems for our customers. When you join Precisely, you... ...apply! This position is 100% remote anywhere in the US Overview: A Support Engineer is responsible for resolving... ...support via phone, email, case management systems, and remote desktop sessions...Remote workFull time
$65k - $93.52k
...behalf of a partner company, who manages all applications and next... ...looking for a L1 Technical Support Engineer (Spanish-Speaking) based in... ...Engineer, you will help enterprise customers resolve technical challenges... ...benefits package. Remote working arrangement within...Remote workHourly payFull time- ...overview of this role As a Manager, Customer Success Managers , you will... ...Success Managers to support account health across onboarding... ...across Sales, Product, Engineering, and other teams so customers... ...world. All of our roles are remote, however some roles may carry...Remote workFull timeFlexible hours
$85k - $95k
...Technical Support EngineerTines is the intelligent... ...from a diverse range of customers, including Canva, Reddit... ....A Technical Support Engineer provides technical... ...modifying workflows on remote sessions with customersBuilding... ...and time management skills and a consistent...Remote workImmediate startShift workWeekday work- ...DescriptionJob DescriptionSupport Engineer (L1/L2)Location: Remote (U.S.)We are seeking an experienced L1/L2 Support Engineer to support end... ...needed.Deliver excellent customer support throughout the... ...provisioning, MFA, endpoint management, and remote support.Strong...Remote work
- ...Technical Support Engineer Navina is a fast-growing digital health SaaS company that's on a... ...Engineer is a key contributor to our overall customer experience and our customers' product... ...customer satisfaction Proactively manage the day-to-day resolution of customer...Remote work
$115k - $225k
...of a partner company, which manages all applications and next steps... ...partner is looking for a Support Engineer, PAYGO based in the United States... ...and enhance the overall customer experience. Beyond resolving... ...compensation package. Remote flexibility: Fully remote position...Remote workFull timeH1bVisa sponsorship- ...Technical Support Engineer Today's financial infrastructure is archaic, expensive, inefficient... ...team dedicated to supporting our customers and internal teams with world-class technical... ...collaborating with engineers, product managers, and enterprise or institutional...Remote work
$86.1k - $169.8k
...Senior Technical Support EngineerMCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer... ...Readiness and Knowledge Management: Develops and delivers... ...other command line and remote utilities.Reviewing various...Remote workOngoing contractLocal area$75k - $85k
...00/yr - $85,000.00/yr Engineer Solutions that Empower... ...is seeking a Technical Support Engineer to provide... ...technical resource for our customers, troubleshooting and... ..., QA, and product management, to resolve complex technical... ...work hours and remote work environment Professional...Remote workFull timeFlexible hours- ...Sr. Support EngineerYou'll be the frontline expert solving user issues, managing escalations, and ensuring high availability... ..., in person and remote.Resolve IT tickets... ...issues to L3 or engineering teams as needed. Document... ...Deliver white-glove customer service across all...Remote work
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