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Front Office Medical Phone Receptionist

West Des Moines OBGYN Associates, PC

Job Description

Job Description

Warm, outgoing, authentic, passionate and inspiring? Come join our team!

OVERVIEW

  • Answering phones in a professional manner, and routing calls as necessary
  • Provide excellent customer service
  • Schedule/Reschedule appointments for patients according to established guidelines
  • Create New Patients in computer and forward necessary paperwork to facilitate appointment when patient arrives
  • Retrieve voicemail messages and route to appropriate staff
  • Manage website email and portal requests
  • Manage electronic patient correspondence with integrated messaging system
  • Retrieve / manage electronic faxes through EMR system and route to appropriate staff
  • Review signed HIPAA form for compliance
  • Obtain / verify insurance eligibility prior to scheduling
  • Shred confidential documents
  • Assist office with administrative tasks as requested as time allows

SKILLS REQUIRED

  • Good communication, organizational and multi-tasking skills
  • Ability to adapt to changes in the workplace, duties and office policies
  • General computer knowledge with high level skills to adapt to office software

EDUCATION

Vacancy posted 12 days ago
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