Travel Coordination Specialist

About the job Travel Coordination Specialist


Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Summary
Our growing remote operations team is seeking motivated and organized individuals to join us as Travel Coordination Specialist. In this role, you'll work closely with clients to help manage travel plans, oversee reservation details, and support the coordination process to ensure trips are planned accurately and efficiently.

This opportunity is ideal for individuals who enjoy customer interaction, organization, and problem-solving while working in a flexible remote environment. Comprehensive training and ongoing guidance are provided, making this role suitable for both beginners and those with previous support experience.
Responsibilities

• Assist clients with trip planning needs, travel preferences, and scheduling requests
• Coordinate travel arrangements including hotels, flights, cruises, transportation, tours, and activities
• Review and compare travel options through approved supplier and reservation systems
• Keep clients informed regarding booking confirmations, itinerary updates, and travel timelines
• Respond to questions and support requests through phone, email, and digital communication platforms
• Help manage itinerary changes, reservation modifications, and follow-up communication
• Maintain detailed and organized client records within internal systems
• Monitor supplier updates, promotions, and destination information to support client planning
• Participate in virtual onboarding sessions, training workshops, and ongoing development programs

Qualifications

• Excellent communication and customer service skills
• Strong organizational abilities and attention to detail
• Comfortable working independently and managing multiple tasks remotely
• Familiarity with email, web-based systems, and basic computer applications
• Reliable internet connection and professional communication habits
• Self-motivated with a positive and adaptable mindset
• Interest in travel, hospitality, coordination, or customer support roles
• Must be at least 18 years old
• Must reside in the US, UK, Spain, Australia, Mexico and other qualifying regions

What We Offer

• 100% remote work opportunity
• Flexible scheduling options
• Structured onboarding and guided training resources
• Continued mentorship and professional development support
• Access to supplier partnerships, booking systems, and travel tools
• Eligibility for travel-related discounts, perks, and incentive programs
• Career growth opportunities within an expanding remote team