Patient Access Representative II - Benefits/Auth- REMOTE (Must Reside in Tampa Bay Region)

Position Summary: The Patient Access Representative II - Benefits/Authorizations is responsible for accurately and efficiently obtaining and documenting all referrals and authorizations to ensure all patients are authorized for the physician, the date of service and all anticipated services. Referrals and Authorizations are obtained by contacting physician’s offices, insurance companies, and/or the patient. Responsibilities Key Responsibilities: Coordinate with appropriate primary care physicians and/or insurance companies to obtain referrals for office visits prior to the patient’s scheduled appointment. Ensure all authorizations are properly documented in the system. Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment. Coordinate with the Billing/Collections department to research and obtain authorizations on previously denied claims. Coordinate with the Benefit Verification Rep to confirm benefits when problems occur. Utilize insurance websites (Availity, Humana Military (Tricare), United Healthcare, etc.) to obtain referrals/authorizations. Assure compliance with all company plans policies and procedures set forth by the Florida Orthopaedic Institute. All other duties as assigned. About You Candidate must be a high school graduate. 1 or more years of experience in a healthcare environment. Registration, scheduling, healthcare benefits experience helpful. Excellent customer service and communication skills. Must be detail oriented. Able to multi-task and handle high call volumes. Must have working knowledge of Windows based computer environment and typing skills. What We Offer Full time opportunities available, with room for career growth and advancement. Excellent job security and stability, to promote an optimal work life balance. Be part of this dynamic and growing high level Patient Access team! Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy. #J-18808-Ljbffr Florida Orthopaedic Institute