Quality & Training Manager

Savan is seeking a Quality & Training Manager to support a federal records management program. This role will lead quality assurance and training functions, ensuring compliance with Government standards and continuous improvement across operations. The Quality & Training Manager will oversee a team responsible for audits, process adherence, and workforce training. The ideal candidate will have experience managing quality control programs, developing training initiatives, and ensuring compliance with federal policies and procedures. This role requires strong leadership, analytical skills, and the ability to drive performance improvements across teams. Key Responsibilities Lead quality assurance and training programs across all task areas Manage a team of quality auditors and trainers Develop, implement, and monitor quality control processes and procedures Ensure compliance with Government regulations, policies, and standards Conduct audits, analyze performance metrics, and recommend improvements Coordinate training programs to enhance workforce performance and consistency Collaborate with operations leadership to address gaps and drive continuous improvement Required Qualifications Bachelor’s degree in Business, Public Administration, Quality Management, or related field 3+ years of experience managing quality control and/or training programs Experience supporting federal programs and compliance-driven environments Strong analytical, organizational, and leadership skills Ability to develop and enforce quality standards and procedures Six Sigma Black Belt (or ability to obtain within 180 days) Work Location & Schedule Hybrid schedule On-site presence at Savan Headquarters (Vienna, VA), client site in Washington, DC, and remote work as appropriate. Application Process Submit your application to the link on this page. Applicants selected for interviews will be notified by email or phone. Compensation Savan believes in offering fair and competitive compensation to all employees. Our salary structures are based on industry standards, market conditions, and the specific demands of each role. Salary determination for potential new employees is influenced by a combination of factors, including years of experience, educational qualifications, specialized skills and expertise relevant to the job, complexity, and scope of the role's responsibilities, internal salary structures, as well as the geographic location of the job. Salary history will not be used in compensation decisions. EEO, including disability and veterans Savan is an Equal Opportunity Employer and is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age (40 or older), marital status, disability, genetic information, status as a protected veteran, or any other applicable legally protected characteristics. If you are an individual with a disability and would like to request reasonable accommodation for the employment process, please email your request to [emailprotected]. For more information about our company, please visit our website at #J-18808-Ljbffr