Loan Servicing Specialist

Loan Operations Servicing Specialist (Hotline) Job Category : Credit Operations Requisition Number : LOANO004684 Posted : August 6, 2026 Full-Time On-site Locations Showing 1 location Terrell Operations 200 North Catherine Terrell, TX 75160, USA Terrell Operations 200 North Catherine Terrell, TX 75160, USA The Loan Operations Servicing Specialist (Hotline) performs a variety of clerical duties in conjunction with loan servicing that may include scanning and filing documents, loan boarding, processing payoffs, perfecting lien documents, and calculations and disbursements of escrow accounts. Other responsibilities include: Processes payment, posting and conducts research Handles investor loan reporting and billing Handles general loan servicing duties Handles bankruptcy issues Provides a high level of customer service for internal and external customers Reports issues to bank personnel; sends notifications; reports progress, quotas, collection items and updates lists Qualifications: High School diploma or GED General knowledge of various loan documentation, banking, bankruptcy or insurance servicing Skills: Requires ability to handles complex and difficult customer problems; develop customer relationships; apply bank's policies and procedures and other guidelines Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions Work occasionally requires more than 40 hours per week to perform the essential functions of the position Lifting in an office setting may be required up to 30 lbs. ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr