Member Experience Designer

Thanks for your interest in the Member Experience Designer position. Unfortunately this position has been closed but you can search our 122 open jobs by clicking here.

•Bachelor’s Degree in Marketing, Business Administration or related field or equivalent work experience.MBA preferred.

•3+ years of relevant work experience (i.e., Marketing, Research, Member Experience)

•Understanding of and experience with Design Thinking principles to improve member experience

•Customer research experience (e.g., surveys, segmentation/personas development, focus groups, etc.).

•Proven competency in data analytics and qualitative aspects of UX research

•Proven strategic thinking skills

•Effective communication and interpersonal skills (managing diverse relationships, inspiring others, flexibility), energy/drive, and strategic skills (making complex decisions, dealing with ambiguity, etc.)

•Excellent quantitative, analytical, and problem solving skills

•Collaborative disposition with a proven ability to influence leadership and indirect peers

•Natural curiosity to get into the details

•Able to translate customer needs into business solutions using creative problem solving

 

 

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

 

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.