Home Health Care Coordinator
Action Squared
Intake CoordinatorThe Intake Coordinator is responsible for the coordination of client visits, maintenance and upkeep of scheduling records and logbooks, and the accurate and timely communication of scheduling changes between office and field staff.QualificationsAssociate's degree or higherTwo (2) years' experience as Coordinator in home health or another health-related field preferredAbility to manage routine office files, logbooks, and field staff schedulesGood people skills and detailed orientedAbility to work independently without constant supervisionAn RN/LPN with home health background is also acceptableHome health experience a plusBilingual in English and SpanishFluent in English to be able to communicate effectively with patients/caregivers, hospitals, doctors, etc.Ability to multi-task in a fast pace environmentResponsibilitiesTakes and/or assists in taking referrals as needed, in cooperation with a licensed nurseUpdates logbooks and schedule sheetsAssists in coordinating services provided to clientsControls and monitors schedule changesMakes copies of referral sheets for Payroll and Billing ManagerChecks compliance of visits done (on master schedule) after all notes are matched to charges; immediately brings any scheduling problems to the supervisor's attentionCalls hospital Social Services department to notify them that an agency client has been admitted to their hospitalGives and takes report from the on-call coordinatorAttends case conferences as requested by his/her supervisorObtains weekly visit count and reports results to the DONAssists in relaying messages to field staff, office staff and community liaisonsPerforms other duties as assigned by the Supervisor or AdministratorMaintains current client roster with necessary informationWorks to develop a positive rapport with all staff members and community resources affiliated with home health care servicesMaintains high visibility and availability while in the officeVerify insurance eligibility and qualify patients for home health servicesProcess patient referrals, verify physician and order information.Admissions and Schedule staff Schedule patients in Wellsky EMRObtain required clinical and demographic data from patient and sources.Answer phone calls Send documentation to physicians and obtain signatureSend documentation to physicians and obtain signaturesBenefitsMonday thru FridayLocation: In-personHours of operation: 9am-5pmFunctional AbilitiesAble to communicate verbally and in writing to the extent required by the positionAble to physically perform the duties required by the position
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