Operations Coordinator

Job Family:
Administrative Services (Digital)

Travel Required:
None

Clearance Required:
Ability to Obtain Public Trust

What You Will Do:
We are looking for an Operations Coordinator to support the National Institute on Drug Abuse (NIDA). This position is a full-time role located in Baltimore, MD, with partial telework eligibility as determined by the Government.

• Provide comprehensive administrative, operational, and programmatic support to NIDA to ensure continuity of operations and organizational efficiency.
  
• Prepare and coordinate administrative documentation, including travel, correspondence, reports, and forms.
  
• Support daily office operations, workflow coordination, and timekeeping activities.
  
• Process personnel actions such as onboarding, promotions, and separations while ensuring compliance and accuracy.
  
• Coordinate meetings, events, and logistics (including virtual platforms) and prepare agendas and meeting materials.
  
• Maintain communication products such as websites, newsletters, and internal/external communications.
  
• Maintain SOPs and provide guidance on administrative policies while serving as a liaison across program and administrative offices.
  
• Manage databases, tracking systems, and records, ensuring proper documentation and reporting.
  
• Process procurement requests, track orders, and maintain inventory/property records.
  
• Support special projects, research activities, and strategic planning initiatives.
  
• Analyze workflows, identify inefficiencies, and recommend process improvements.
  
• Support committee activities (e.g., IRPAC and ACUC), including coordination and documentation.
  
• Prepare reports, deliverables, and financial documentation including invoices, budget tracking, and variance analysis.
  
• Ensure all deliverables meet HHS and NIH standards for accuracy, completeness, and compliance.
  

What You Will Need:

• Bachelor's degree.
  
• A minimum of FIVE (5) years of administrative support experience, preferably within a Federal or biomedical research environment.
  
• Background supporting scientists or intramural research programs within NIH or similar organizations.
  
• Demonstrated ability to manage administrative operations including travel, procurement, HR actions, and reporting.
  
• Proven success coordinating meetings, events, and communications across stakeholders.
  
• Hands-on work with databases, tracking systems, and records management processes.
  
• Capacity to process procurement actions and manage high-volume administrative workloads.
  
• Familiarity with Federal systems such as Microsoft Office Suite, SharePoint, WebEx, Concur, and timekeeping tools.
  
• Ability to work independently while ensuring accuracy, timeliness, and compliance with Federal regulations.
  
• Strong organizational, communication, and analytical skills.
  
• Must be able to obtain and maintain a Federal or DoD public trust; candidates must receive approved adjudication prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred.
  

What Would Be Nice To Have:

• Background supporting NIH, HHS, or other Federal health research agencies.
  
• Familiarity with biomedical or intramural research programs.
  
• Hands-on coordination of PIV card renewals and facility operations, such as parking or access tracking.
  
• Exposure to Office of Medical Services (OMS) activities or staff safety events.
  
• Proven ability to onboard trainees or support workforce integration efforts.
  
• Knowledge of preparing official government travel orders and managing related logistics.
  
• Capability in budget tracking, invoicing, and financial reporting within a federal contracting environment.
  

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
  
• Personal and Family Sick Time & Company Paid Holidays
  
• Parental Leave
  
• 401(k) Retirement Plan
  
• Group Term Life and Travel Assistance
  
• Voluntary Life and AD&D Insurance
  
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
  
• Transit and Parking Commuter Benefits
  
• Short-Term & Long-Term Disability
  
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
  
• Employee Referral Program
  
• Corporate Sponsored Events & Community Outreach
  
• Care.com annual membership
  
• Employee Assistance Program
  
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
  
• Position may be eligible for a discretionary variable incentive bonus
  

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact View email address on click.appcast.io. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.