Benefits Administrator

Job Description

Job Description

We are looking for a Benefits Administrator to support and enhance employee benefit programs for a growing organization in Ewa Beach, Hawaii. This role will take ownership of daily benefits operations, retirement plan coordination, vendor oversight, and employee communications while helping ensure a smooth and compliant experience for staff. The ideal candidate brings strong knowledge of health and welfare plans, retirement administration, and benefits compliance, along with the ability to manage details accurately and communicate clearly across teams. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. To learn more about this role, please call Melissa Tree at View phone number on ziprecruiter.com.

Responsibilities:

• Administer a broad range of employee benefit offerings, including medical, dental, vision, life, disability, and optional plans, ensuring efficient day-to-day support and issue resolution.

• Coordinate all aspects of 401(k) plan administration, including participant enrollment, contribution activity, compliance-related tasks, required filings, and communication with external providers.

• Guide the annual open enrollment process by organizing timelines, preparing employee-facing materials, configuring systems, and answering questions throughout the enrollment period.

• Work closely with payroll to confirm accurate benefit deductions, reconcile invoices, and address discrepancies in billing or employee contributions.

• Review benefit plan performance, utilization patterns, and cost trends to support renewal discussions and recommend plan improvements when appropriate.

• Build and maintain productive partnerships with brokers, insurance carriers, advisors, and third-party administrators to support ongoing service quality.

• Negotiate and assess benefit contracts and plan options with vendors to help align offerings with organizational needs and budget considerations.

• Prepare clear benefits summaries, guides, and communications that help employees understand available programs and make informed elections.

• Maintain complete and accurate records within HR and benefits administration systems while supporting implementation activities for newly onboarded client groups.

• Monitor applicable federal and state regulations related to benefits administration and help ensure programs remain compliant with required standards.

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
• 3–5 years of hands-on experience in benefits administration, ideally supporting multiple employee groups or working in a service-based environment.
• Demonstrated knowledge of health and welfare benefits, including medical, dental, vision, life, disability, COBRA, and leave-related programs.
• Experience administering retirement plans, including 401(k) processes, vendor coordination, and compliance support.
• Familiarity with benefits laws and regulations, along with experience managing carrier or vendor relationships and contract discussions.
• Proficiency with HRIS and benefits administration platforms, with the ability to maintain accurate records and reporting.
• Strong analytical, organizational, and communication skills, with a high level of accuracy and follow-through.