Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SaaS Onboarding & Customer Success Manager

Synthetic Labs Co.

Synthetic Labs Co. is seeking a Customer Success & Onboarding Manager in Dallas to guide clients from trial to full adoption of our SaaS platform. You will lead kickoff meetings, deliver structured onboarding, and run regular check-ins to identify expansion opportunities. You will manage 15-30 active accounts, monitor health metrics, and conduct quarterly business reviews to ensure successful outcomes and long-term customer satisfaction. #J-18808-Ljbffr Synthetic Labs Co.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the SaaS Onboarding & Customer Success Manager in Dallas, TX vacancy
  • $122.3k - $218.55k

     ...Waltham, Philadelphia, Kennesaw)OVERVIEWThe Customer Success AD is a senior individual contributor...  ...close partnership with Sales, Account Management, Product Management, Clinical teams,...  ..., and engagement strategies.Support onboarding and development of Customer Success... 
    Suggested
    Full time
    Work experience placement
    Work at office

    Wolters Kluwer

    Dallas, TX
    6 days ago
  •  ...Customer Success Manager Remote (Central Time) | SaaS | Field Service Technology Help Home Service Businesses Scale Smarter At Sera Systems, we're...  ...platform. What You'll Do Lead customers through onboarding, implementation, and long-term adoption... 
    Suggested
    For contractors
    Remote work

    Sera Systems

    Syracuse, NY
    1 day ago
  • $145k - $175k

     ...strategic and results-oriented Tier-1 Customer Success Manager (CSM) to manage a portfolio of roughly...  ...success metrics that demonstrate impact. Onboarding and Adoption Program-manage complex,...  ..., customer success), ideally in B2B SaaS and/or FinTech, with a proven track record... 
    Suggested
    Remote work

    Eltropy

    Dallas, TX
    3 days ago
  •  ...Customer Success Manager At Semperis, our mission is to be a Force for Good. Starting with being...  ...solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and...  ...-facing role in a Cybersecurity SaaS solutions company. ~ Executive presence... 
    Suggested
    Work at office
    Local area
    Remote work
    3 days per week

    Semperis

    Addison, TX
    3 days ago
  •  ...first identity provider for customers, partners, and AI agents. Our...  ...Do: As a Descope Customer Success Manager, you'll join our growing Customer...  ...customers rely on from onboarding through renewal. You'll work...  ...expansion targets (NRR, GRR) in a SaaS environment Background in... 
    Suggested
    Work at office
    Flexible hours
    Shift work

    Descope

    Dallas, TX
    5 days ago
  •  ...retain full ownership of their customer relationships and data. We...  ...In this role, you won't just manage accounts; you will be the...  ...Responsibilities Technical Onboarding & Adoption: Lead clients through...  ...: You have a background in SaaS, MarTech, or Data-driven environments... 
    Live in
    Flexible hours

    Orbee

    Dallas, TX
    3 days ago
  •  ...Customer Success Manager At Kofile, we believe that government has infinite potential to do good...  ...business outcomes through successful onboarding, adoption, value realization, renewal,...  ...growth. The ideal candidate combines SaaS customer success expertise, strong executive... 
    Full time
    Casual work
    Local area

    Kofile Inc.

    Dallas, TX
    3 days ago
  •  ...and attack mitigation techniques. The Customer Success Manager is responsible for building and maintaining...  ...in customer success management for SaaS products. Additionally, you will serve...  ...Management. Lead new customers’ onboarding process, including configuration and user... 
    Work experience placement
    Flexible hours

    Cyberbit

    Dallas, TX
    a month ago
  • Customer Success ManagerAbout NOVO NOVO is the integrated technology partner...  ...platform deployment, managed IT, and Microsoft licensing...  ...customer relationship from onboarding forward and serve as the customer...  ...services in B2B technology, SaaS, or technology services.Demonstrated... 
    Contract work
    Live in
    Work at office

    NOVO

    Dallas, TX
    17 minutes ago
  • $200k

     ...up. You’ll sell a high-value financial SaaS platform to business owners, real estate...  ...earnings $300K+ ~ Monthly stipend during onboarding and ramp. ~ Mileage reimbursement. ~...  ...planned. Around 1.5+ years of successful B2B outside sales experience. A true... 
    Remote job
    Base plus commission

    Jobleads-US

    Dallas, TX
    4 days ago
  • $70k - $85k

     ...measurable business outcomes for customers Deliver tailored product...  ...with larger customers Manage your territory and...  ...Partner with Customer Success following the sale to support onboarding, adoption, renewal, and...  ...experience closing B2B SaaS or technology sales Documented... 
    Remote work
    Flexible hours

    Vangst

    Dallas, TX
    5 days ago
  •  ...Senior Director of Customer Success About the Company Leading healthcare...  ...P&L awareness in managing the team. The Senior Director...  ...owning the customer journey from onboarding to expansion. Cross-functional...  ...a leadership role within a SaaS environment. The ideal... 

    Confidential

    Dallas, TX
    5 days ago
  • $85k - $115k

    Enterprise Customer Success Manager (CSM)Cvent is a leading meetings, events, and hospitality technology...  ...appropriate training paths or re-onboarding working with internal teams to execute...  ...events technology, or similar enterprise SaaS platforms; experience helping... 
    Work experience placement
    Remote work
    Worldwide
    Flexible hours

    Cvent

    Dallas, TX
    17 minutes ago
  •  ...in Addison, TX is seeking a Director of Customer Implementation to lead onboarding for our hospice-focused SaaS customers. You will manage Implementation Managers, stay hands-on with...  ..., Product, Engineering, and Customer Success to align contracts through go-live and beyond... 

    Curantis Solutions

    Addison, TX
    2 days ago
  • $95k - $130k

    Position Title: Customer Success ManagerLocation: Dallas, TX; Ashburn, VA; Charlotte, NC; Atlanta...  ..., CAYour Role As a Customer Success Manager, you will lead the end-to-end delivery...  ...Implementation Services to support post-sales onboarding for new deployments and introduce... 
    Full time

    Digital Realty

    Dallas, TX
    5 days ago
  • $98.5k - $172.7k

     ...Indianapolis, Waltham, Dallas, Philadelphia, Kennesaw)OVERVIEWThe Customer Success Manager, User Engagement is a senior individual contributor position...  ...experience recommendedExperience:5+ years of experience in Saas-based customer success role, with a focus on customer... 
    Full time
    Traineeship
    Work at office

    Wolters Kluwer

    Dallas, TX
    6 days ago
  • $130k - $145k

     ...leading products include enterprise asset management, procurement and contract management,...  ...at OpenGov.com.Job Summary:As a Senior Customer Success Manager at OpenGov, you are a...  ...Requirements and Preferred ExperienceSenior SaaS Experience: 5+ years of account management... 
    Contract work
    Work at office
    Local area

    OpenGov

    Dallas, TX
    5 days ago
  • $98.5k - $172.7k

     ..., Waltham, Dallas, Philadelphia, Kennesaw) OVERVIEWThe Customer Success Engagement Manager plays a lead role in managing and driving customer value...  ...practices and strategies, participates in training and onboarding, and mentors teammates in their growth and development.... 
    Full time
    Work experience placement
    Work at office

    Wolters Kluwer

    Dallas, TX
    4 days ago
  • $123.1k - $273k

     ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech...  ...to stay agile.As a Customer Success Manager, Senior Manager (CSM, Senior Manager), you...  ...Technical Customer Success, Salesforce CRM, SaaS platform use or project leadership,... 
    Full time
    Work experience placement
    Work at office
    Flexible hours
    Weekend work
    3 days per week

    Salesforce

    Dallas, TX
    3 days ago
  • $123.1k - $186.3k

     ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech...  ...of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible...  ...industry expertise in Customer Success, SaaS platform use, or related fields.Strong consulting... 
    Full time
    Work at office
    Local area
    Flexible hours
    3 days per week

    Salesforce

    Dallas, TX
    3 days ago
  • $114.4k - $143k

     ...deliver magical experiences that make our customers' lives easier. We're revolutionizing...  ....About the RoleAs a Strategic Customer Success Manager (SCSM) in AppFolio's Revenue Organization...  ...related role, preferably in Enterprise SaaS or the property management... 
    Full time
    Flexible hours

    AppFolio

    Dallas, TX
    4 days ago
  • $200k

     ...SaaS Enterprise Account Executive, Dallas, TX As an Enterprise...  ...existing, high potential customers and acquiring new customers....  ...company sales framework to ensure successful outcomes. Partner and...  ...heavy prospecting, building and managing pipeline. ~ Proven experience... 
    Summer work
    Work at office
    Remote work
    Monday to Friday

    NextStep

    Dallas, TX
    2 days ago
  •  ...CSM at JPV owns client success delivery for a...  ...reporting to the Head of Customer Experience and working...  ...consistent account health management, and the ability to represent...  ...JPV portfolio. Lead onboarding, adoption, ongoing...  ..., or client-facing SaaS role. ~ Comfortable... 
    Work at office
    Local area

    JustPark

    Dallas, TX
    a month ago
  •  ...operating with intensity, staying close to our customers, and pushing each other for excellence....  ...Overview As an Enterprise Customer Success Manager, you'll play a critical role in guiding...  ...with a background in Enterprise SaaS, legal (big law) or top tier management... 
    Work at office

    Harvey

    Dallas, TX
    5 days ago
  •  ...how the company serves its customers for years. The opportunity...  ...access numbers. As Senior Client Success Manager, you will own the post go-...  ...Create the playbooks for onboarding handoff, escalation, intervention...  ..., or a related role at a SaaS or healthcare technology... 
    Live in

    Steer Health

    Dallas, TX
    1 day ago
  • $75k - $90k

     ...Customer Success Manager Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of...  ...for technology, innovation, and driving success in a growing SaaS company. Strategic Relationship Builder: Proven ability... 
    Contract work
    Temporary work
    Remote work
    Work visa
    Flexible hours
    3 days per week

    Total Expert

    Dallas, TX
    3 days ago
  •  ...distribution. Our end-to-end enterprise SaaS platform lets carriers launch fully customized life insurance products in months...  ...to Bestow's Director of Customer Success and is open to Remote (US)....  ...'ll Do The Customer Success Manager owns the relationship, health, and... 
    Work at office
    Remote work
    Work from home
    Flexible hours

    Bestow

    Dallas, TX
    2 days ago
  • $140k - $180k

     ...Customer Success Manager Welcome to the future of cloud networking and security! The company is the first to converge enterprise networking and...  ...ideally in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company ~ Experience... 
    Worldwide
    Flexible hours

    Cato Networks

    Dallas, TX
    1 day ago
  • $250k

     ...Job Overview: The Senior Customer Success Manager (Sr. CSM) is a key member of Exostar’s Go-To-Market team. In this role, you will partner...  ...Success, as well as leaders across Sales, Solutions Consulting, Onboarding, Professional Services, Product, Support, and Operations.... 
    Remote work
    Flexible hours

    Exostar

    Syracuse, NY
    4 days ago
  • $123.1k - $186.3k

     ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech...  ...of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible...  ...expertise in Customer Success, Salesforce, SaaS platform use, or related fields. Strong... 
    Full time
    Work at office
    Flexible hours
    3 days per week

    Salesforce

    Dallas, TX
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SaaS Onboarding & Customer Success Manager. Be the first to apply!