Residential Engineer - Four Seasons Private Residences

Residential Engineer

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

We invite you to start a career at the new Four Seasons Private Residences at 706 Mission Street. New to the Four Seasons portfolio and new to the City of San Francisco, this stand alone residence contains 146 private residences that have wowed many with their spacious living and distinctive elegance. This unique building offers unique and customizable offerings for only our Residents. We are searching for individuals with the right skills, the right attitude, and a passion for providing the very best in service. We offer excellent benefits including:

• Hourly wage - $44.00
• Medical, dental, & vision
• 401K Retirement plan with matching
• New Parental Leave
• Paid holidays, vacation, and sick pay
• Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

The Residential Engineer provides maintenance, service and repairs to commercial and residential equipment including electrical, plumbing, gas, fire & safety, HVAC refrigeration, interior, painting and decorating. Additionally, they complete preventive maintenance tasks and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum Residential satisfaction while complying with all Four Seasons' guidelines and policies.

Main duties and responsibilities include:

• Respond to Resident support needs with the highest level of timeliness, hospitality and professionalism.
• Ensure timely and quality-driven completion of service requests, Preventive Maintenance Program tasks and various engineering related projects.
• Maintain accurate Preventive Maintenance and Service Logs.
• Understand and interact with Fire/Life Safety features of building on a daily basis.
• Respond to all emergency conditions such as fires, power failures, floods, leaks, etc.
• Assist with energy conservation programs on the property.
• Support Engineering Shop parts and equipment inventory, cleanliness & organization.
• Monitor and adjust software-based Building Maintenance System as necessary.
• Diagnosis, repair and maintenance of commercial equipment including: motors, pumps, starters, refrigeration equipment, electrical components, chillers, heat exchangers, appliances, and associated equipment throughout all areas of a 48 level, high-rise facility.
• Maintain heating and refrigeration units, replace filters and clean vents; repair coolers.
• Install or relocate any additional equipment or existing equipment when necessary.
• Repair bathroom plumbing; repair leaking faucets; unclog toilets, shower and sink drains.
• Perform a variety of building maintenance duties including touch up paint, wallpaper repair, door repair, and exterior wall surfaces.
• Quality control observations of and assisting as necessary in sorting building waste streams to comply with City of San Francisco Waste Diversion Initiative and move large carts to waste pick up area in accordance with waste pickup schedule.

Additional responsibilities include:

• Work harmoniously and professionally with co-workers and supervisors
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

People functions include:

• Establishing a positive, professional and helpful rapport with residence owners, fellow colleagues and developers.
• Exemplary representation of the Four Seasons brand through consistently building trust and conducting best practices in all dealings with residents, colleagues and third-party professionals.

Competencies and requirements include:

• Working knowledge of building systems and maintenance programs including Mechanical, Electrical, Plumbing, HVAC, Internet Systems Technology, telephone, television systems, gas, fire protection, fire alarm systems, etc.
• Troubleshooting and problem-solving skills.
• Strong verbal and written communication skills.
• Strong customer satisfaction/people skills.
• Ability to multi-task in a high volume and demanding environment.
• Fluent in English, reading and writing.
• 1 full year of employment in the related position with Four Seasons or other organization
• Prefer HVAC experience and certification.
• Ability to utilize computer equipment and use email; experience with Outlook, MS Office, HotSOS, Keytrack, BMS management, etc. is preferred.
• Must be flexible with schedule; able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion.

Education includes:

• High-School education or equivalent experience.
• Technical and trade skills such as HVAC, plumbing, electrical, carpentry, painting, hardware, flooring, etc. preferred.

To apply, please complete the questionnaire and attach your Resume/CV.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.