Service Strategy Lead: Consumer AI & CX Transformation
Jobleads-US
Deloitte's Service Strategy practice seeks a seasoned Service Strategy Manager for consumer client engagements. You will shape service strategies, drive cross‑functional execution, and align strategy with technology modernization and AI-enabled solutions.
The role includes leading workshops, managing scope, and guiding teams across strategy, technology, and operations to deliver measurable outcomes. You will collaborate with client leaders to translate business needs into actionable roadmaps,
#J-18808-Ljbffr Jobleads-US- ...Deloitte's Customer Strategy and Design practice seeks a Service Strategy Senior Manager for Consumer engagements. You will lead high-impact service transformations across digital self-service, contact center... ...clients. You will shape AI-enabled strategies and roadmaps...Transformation
- ...Position Summary The Service Strategy Senior Manager is a client... ...field service domains for Consumer clients. This role... ...strategy and technology transformation expertise with strong AI and digital fluency, consulting... ...the executive level and leading cross-functional teams....TransformationSeasonal workLocal areaVisa sponsorship
$183.4k - $322.1k
...Position Summary The Service Strategy Manager, Consumer is a client-facing consulting... ...combines service strategy, AI and technology fluency, consulting... ...into actionable service transformation solutions. This role is... ...will be responsible for: Leading engagements that define...TransformationSeasonal workLocal areaVisa sponsorship- ...Position Summary The Service Strategy Senior Manager is a client... ...service domains for Consumer clients. This role combines... ...strategy and technology transformation expertise with strong AI and digital fluency,... ...the executive level and leading cross-functional teams....TransformationSeasonal workVisa sponsorship
- ...environment? As an experienced Tech Strategy and Planning Lead, you will have the ability... ...focus on delivering services to clients, without... ...emerging technologies—including AI, GenAI, cloud, and data platforms... ...AI & Engineering team in transforming technology platforms,...TransformationFlexible hoursNight shift
- ...Vice President, AI Strategy & Transformation About the Company Leading global biopharmaceutical company developing and commercializing life-changing therapies. Industry Biotechnology Type Public Company About the Role The Company is seeking a Vice...Transformation
- ...Interim Director of AI Strategy About the Company A global transportation... ...undergoing a major transformation programme. Industry... ...Strategy Director / Head of AI to lead the definition and delivery... ...such as financial services or trading firms is essential...TransformationInterim role
$170.96k - $231.3k
...part of the Amgen team. Join us and transform the lives of patients while transforming... ...career. Senior Digital Product Strategy and Innovation Manager (AI) What you will do Let’s do this... ...Management Team. This role will lead the identification, evaluation, and...TransformationFlexible hours- ...Senior Vice President, Data & AI Strategy & Transformation About the Company Dynamic provider of... ...financing solutions Industry Financial Services Type Privately Held Founded... ...delivery. The role involves leading the development and execution of the...Transformation
- ...President, Enterprise Product Strategy & AI Enablement About the... ...home care transportation services care management senior... ...tasked with establishing and leading the organization's enterprise... ...artificial intelligence, workflow transformation, automation, and digital...Transformation
- ...Vice President, Strategy & Design About the Company... ...Technology and Services Type Privately Held... ...development digital transformation business intelligence... ...with client executives, lead a large, distributed... ...strong background in AI-first methods. The role...Transformation
$163.4k - $322.1k
Position Summary Engineering Transformation-Strategy Growth and Transformation Technology Senior Manager - AI & Engineering/EaaSJoin our AI... .... Engineering as a Service provides complete design, implementation... ...Digital Transformation Lead who drives strategic change...TransformationLocal areaFlexible hours- ...President, MarTech Strategy & Solutions... ...Consulting & Professional Services Marketing &... ...measurement & analytics consumer professional... ...strategy, digital transformation, and marketing... ...operationalizing AI and emerging technology... ...track record of leading technical...Transformation
$102.5k - $188.9k
...Talent Manager, Strategy, Growth and Transformation Operate at the center... ...this role, you will lead and support decision... ...including the use of AI-assisted solutions,... ...GDPR) and California Consumer Privacy Act (CCPA),... ...Deloitte" means Deloitte Services LP, a subsidiary of...Transformation- ...Chief Technology & AI Officer About the Company... ...technical leadership for digital transformation and AI initiatives. This... ...and technical leadership, leading the go-to-market strategy for shared tooling, and shaping... ...to modernize government service delivery. Hiring...Transformation
$93.2k - $170.9k
...performance improvement and digital transformation. Join our team of strategic... ...depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business...TransformationContract workLocal area$163.4k - $322.1k
...who are committed to driving transformation, advancing access to healthcare, and leading a well-being revolution. Where... ...new technologies, and formulate consumer-driven strategies to engineer a digitally... ...performance measurement and KPI designo AI enabled marketing...TransformationLocal areaFlexible hours$152.07k - $202.76k
...trusted network for the AI‑powered world,... ...The Principal, IT Strategy & Operations Manager is... ...Partner with VPs to define transformation priorities, future-state... ...support. Professional services and forecasting:... ...portfolio reporting. Lead cross-functional follow...TransformationFull timeContract workTemporary workWork at officeRemote work- ...Self-Pay Performance & Client Strategy About the Company... ...Consulting & Professional Services CEOs and Executives Chicago... ...advisory services digital transformation patient experience practice... ..., and client performance, leading revenue cycle transformation...Transformation
$198.7k - $391.6k
...their broader growth strategy, build the value narrative... ...shaped by shifting consumer behavior, channel fragmentation... ...client stakeholders, leading executive readouts and... ...broader commerce transformation engagements, without... ...analytics and AI-enabled tools to improve...TransformationLocal areaShift work$82.42k - $126.6k
OverviewThe Infosys Financial Services unit is a global leader in driving digital transformation for financial... ...advanced technologies such as AI, cloud, and data-led... ...Implement test strategies, analyse results, and coordinate... ...2Career RoleTechnology Lead - US: 150460BRTransformationFull timeTemporary workRelocation- ...Vice President, Brand Strategy (DTC) About the Company... ...& Professional Services Marketing & Advertising... ...strategy business transformation commercial and scientific... ...expert panels of leading clinicians go-to-market... ...on DTC (Direct-to-Consumer) and patient marketing...Transformation
$118.7k - $243.7k
...Summary New Ventures Technology & Innovation | Manager Strategy, Growth & Transformation The Manager, Strategic Initiatives supports the Strategic... ...build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize...TransformationLocal area$89k - $148.1k
...of the nation’s leading specialized insurers... ...’s products and services are making a real... ...source systems, transformations, integrations, reporting... ..., and downstream consumers while driving... ....Test Strategy and Quality AssuranceDevelop... ....Experience with AI-assisted testing,...TransformationFull timeWork experience placementWork at officeLocal areaRemote work$125.6k - $188.4k
...Role: Citi, the leading global bank, has... ...jurisdictions. Citi provides consumers, corporations,... ...products and services, including... ...experienced Senior AI/ML & Agentic AI Engineer... ...Excellence and Transformation organization. In... ..., and management strategies for AI...TransformationFull time$163.4k - $322.1k
Position Summary AI Security Senior ManagerOur Deloitte... ...solutions and managed services that simplify complexity, we... ....As a Senior Manager, Strategy, Growth & Transformation specializing in Strategy in... ...Application Security. You will lead teams, shape strategic solutions...TransformationLocal areaWorldwideVisa sponsorship$134.5k - $265.1k
Position Summary AI Security ManagerOur Deloitte Cyber... ...solutions and managed services that simplify complexity, we... ...secure success.As a Manager, Strategy, Growth & Transformation specializing in Strategy in... ...for AI practice, you will lead client engagements that...TransformationLocal areaWorldwideVisa sponsorship- DESCRIPTION:Duties: Lead advanced analysis of... ...scalable technical strategies and deliver end-to-end... ...and implement AI-enabled data transformation pipelines using NLP... ...workflows using AWS services including Glue, Lambda... ...Disability/VeteransOur Consumer & Community Banking...Transformation
- ...Dun & Bradstreet is seeking an AI Transformation Program Manager to shape the long-term vision, strategy, governance, and operating model for responsible internal AI adoption... ...to identify enterprise opportunities, lead cross-functional initiatives, and establish value...Transformation
$137.5k - $229.1k
...long-term, onsite client service delivery. Work you’ll... ...Account Manager leads the technical relationship... ...adoption plans, operational strategies, and technical... ...guidance to others The Team AI & Engineering... ...for business advantage, transforming mission-critical operations...TransformationLocal area
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