Sales Associate: Lenox Square

Job Description

Job Description

Who We Are

For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra'el Cohen created Thirdlove–a third, better option designed to help women look and feel their best.

Prioritizing real-world fit over outdated standards, Thirdlove disrupted the industry by inventing half-cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Building on that approach, Thirdlove is expanding its retail footprint nationwide, creating customer-first stores where personalized fittings, expert support, and a comfortable shopping experience come together.

Our culture is collaborative, fast-paced, customer-focused, and welcoming. If that sounds like an environment where you would thrive, we encourage you to apply.

We are looking for a passionate and customer-focused Part-Time Sales Associate to join our Thirdlove team at our Lenox Square location. As the face of our brand, you will create exceptional shopping experiences, build meaningful customer connections, and contribute directly to the store's success. This role is perfect for individuals eager to make an impact in a dynamic and rewarding retail environment.

Customer Engagement : Provide exceptional customer service by creating positive and memorable shopping experiences that build brand loyalty. Deliver a warm, welcoming, and personalized fitting and shopping experience in line with the Retail Excellence Protocol .

Sales Support : Assist in achieving store performance goals through effective selling techniques and client engagement.

Store Operations : Participate in general store maintenance, contribute to store cleanliness and upkeep, support operational tasks such as opening and closing duties, and use technology like Shopify, Incite & Google Workspace.

Visual Merchandising : Support visual display initiatives to ensure the store reflects brand standards.

Team Collaboration : Work closely with team members, providing support during new store openings, events, and coverage needs across the retail team. Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence.

Adaptability : Remain flexible to support changing store needs, including varied schedules, weekends, holidays, and special events.

• Must be at least 18 years of age
• One or more years of customer service and/or retail experience; background in similar category preferred
• Ability to use a ladder, lift up to 50 lbs, and maintain an active floor presence, including standing and walking for extended periods of time.
• Ability to accomplish multiple tasks in a fast-paced environment whilst servicing customers 
• Strong communication skills and the ability to lead by example in a client-facing environment
• Ability to create a safe, body-positive, and supportive environment in the fitting rooms while respecting client privacy.
• Passion for Thirdlove's mission of body positivity, inclusive sizing, and confidence through comfort
• Problem-Solving Skills: Confidence in ability to handle returns, answer complaints, and fix minor floor issues calmly.

• Competitive Salary + Commission
• Paid Time Off
• Employee Discount

Diversity

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Compensation

$15.50 per hour