Customer Service Associate

Job Details Job Location: 12 2421 E Hwy 190 - Copperas Cove, TX 76522 Position Type: Full-Time/Part-Time Salary Range: $13.00 - $13.00 SUMMARY: Assists with store operations. ESSENTIAL DUTIES AND RESPONSIBILITIES Greets customers upon encounter Assists customers as needed in finding items and/or answering questions Removes out of date items from display area to include pulling wares and clothing Maintains display areas including special displays, racks, shelves, bins, and other areas displaying items for sale Monitors and opens dressing rooms and restrooms, as needed Watches for theft Accepts donations and/or directs donors to donation area; prepares receipts as necessary Hang clothing in production, when needed Cleans areas of the store, including restrooms Puts merchandise, including wares and clothing, out on the floor QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All individuals must pass a drug screen. A criminal background check is required. EDUCATION: All educational backgrounds are accepted, or up to one month related experience and/or training, or an equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read the English language preferred. MATH SKILLS: Ability to add and subtract two digit numbers preferred. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. CERTIFICATES, LICENSES, REGISTRATIONS: To operate a forklift, certification must be obtained through a company-specific training program. PHYSICAL DEMANDS Must be able to stand up to eight hours a day. Must be able to walk up to eight hours per day. Must be able to use hands to handle or feel, and reach with hands and arms. Must have sufficient eyesight and manual dexterity to discriminate between and classify items. Must be able to bend and twist frequently. Must be able to regularly lift and carry 25 pounds and occasionally lift and carry up to 100 pounds. The employee is frequently required to talk or hear. Must be able to follow instructions. Specific vision abilities required: close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors). WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. During the duties, employees are regularly exposed to outdoor weather conditions, fumes, airborne particles (lint and dust), and animal hair. They are occasionally exposed to moving parts, high precarious places, and vibration. Noise level varies from quiet to loud. LEGAL REQUIREMENTS / EEO STATEMENT It is the policy of Heart of Texas Goodwill to ensure equal employment opportunities in accordance with federal law. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. Heart of Texas Goodwill Industries will provide reasonable accommodations during its interview process for individuals with disabilities, upon request. #J-18808-Ljbffr