Area Manager, Dispense & Fill Pharmacy Technicians

Area Manager

Reporting to the Pharmacist Operations Manager, the Area Manager is responsible for overseeing daily operations within the Dispense & Fulfill Pharmacy, including workflow planning, staffing coordination, and time and attendance management. This role ensures operational efficiency while maintaining a strong focus on quality, accuracy, and patient safety. The Area Manager partners closely with the Pharmacist Operations Manager to plan, coordinate, and execute pharmacy initiatives and process improvements. This position plays a key role in driving performance, optimizing workflows, and ensuring medications are dispensed in full compliance with all federal and state pharmacy regulations. In addition, the Area Manager collaborates cross-functionally with teams across the organization including fulfillment, operations, order management, and finance.

You Will:

• Manage the pharmacy technician team.
• Provide performance feedback and coaching for pharmacy technicians and support personnel.
• Create daily workflow plans ensuring that daily, weekly and monthly tasks are being completed in a prioritized fashion.
• Collaborate cross-functionally with the operation, fulfillment, inventory, order management, finance, and pharmacy teams.
• Collaborate with quality assurance teams for the development and maintenance of standard operating procedures in the pharmacy.
• Coordinate special pharmacy projects and supervise their completion.
• Delegate tasks, workflow items, and station assignments to the pharmacy technician team across all shifts.
• Lead the pharmacy technician team effort by accomplishing related results.
• Maintain all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations.
• Attend all pharmacy team meetings as necessary.
• Follow all state and pharmacy regulations and rules as designated by the Ohio State Board of Pharmacy and the Food and Drug Administration (FDA).
• Maintain a safe pharmacy environment by complying with standard operating procedures, rules, and regulations.
• Protect patients and employees by adhering to strict infection-control policies and protocols.

You Have:

• 3+ years of manager-level experience in a pharmacy setting.
• National Certified Pharmacy Technician license (EXCPT or PTCB).
• Active Certified Pharmacy Technician registration with the Ohio Board of Pharmacy.
• Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy.
• Willingness to work in a team environment and promote company culture.
• Experience working in long-term care, mail-order, or high-volume pharmacy as a registered pharmacy technician.
• Must be able to communicate clearly, professionally and effectively with staff and management

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

Conditions of Employment:

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to applyeven if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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