IT Manager

About Litco LSO
Litco LSO is a legal support organization that supports multiple law firms across Canada and the United States. Building the first North American legal platform with the scale and discipline to reshape how law firms grow, compete, and create long-term value. Every acquisition strengthens the platform and accelerates our mission to build the most valuable legal services organization in the world.


Our Values
• Make it count - Swing for the fences.
• Radical Transparency - Be proud of who we are.
• Lombardi, not Heisman - Play for the team, not the trophy.
• Fight like family - Have productive conflict but remain united.
• Be like water - Find a way.


Job Summary


The IT Manager will lead IT strategy, infrastructure, and support for multiple law firms operating in both Canada and the United States, with a focus on cybersecurity, data protection, M&A integration, and reliable service delivery. This role reports to the Vice President, Corporate Technology at Litco LSO and involves hands-on management of vendors, projects, and teams to drive efficiency, standardization, and security across jurisdictions as new firms are onboarded into our environment.


Key Responsibilities

• Oversee IT infrastructure including networks, servers, Azure services, Active Directory/Entra ID, backup and recovery platforms, and Microsoft 365 tenant administration for Canadian and U.S. offices.

• Administer and optimize Litco LSO's core tool stack: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), Azure, Filevine, Sage Intacct, Sophos, and related integrations.

• Contribute to IT due diligence and technical integration activities for mergers and acquisitions, assessing incoming firms' environments

• Execute integration roadmaps for each new firm, including identity, email, document management, line-of-business applications, networks, security tools, and end-user devices.

• Manage endpoint protection and security using Sophos and other security tools, including configuration, monitoring, and incident response.

• Manage procurement, asset tracking, hardware/software licensing, vendor relationships, and IT spend across multiple firms and regions.

• Lead cybersecurity initiatives: MFA, encryption, endpoint protection, security monitoring, penetration test remediation, and ongoing security awareness training.

• Ensure compliance with applicable privacy, data residency, and professional obligations in Canada and the United States, collaborating with leadership and external partners as needed.

• Own the IT service desk function, including incident, request, and change management, onboarding/offboarding, and escalations-especially during new firm integrations.

• Develop, maintain, and enforce IT policies, SOPs, disaster recovery plans, and documentation that scale as new firms are acquired.

Required Qualifications

• Strong experience with Microsoft technologies, including:
  • Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive)

• • Azure and Azure AD/Entra ID and related security controls

• • Windows Server and Windows desktop environments
• Hands-on experience managing and supporting:
  • Sage Intacct (in coordination with Finance)

• • Security tooling, particularly Sophos

• One or more current Microsoft certifications.

• Demonstrated experience supporting multi-site or multi-entity environments, ideally spanning both Canada and the United States.

• Experience assisting with technical integrations for mergers, acquisitions, or major consolidations (e.g., tenant consolidations, system migrations, and standardization projects).

• Solid understanding of information security best practices and frameworks; experience working with regulatory and privacy requirements in Canada and the U.S.

• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders and build strong relationships with firm leadership.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

What We Offer
At Litco LSO, we know that a caring team is a team that is cared for. Just a few of the perks of joining our team include...

• High-performance culture - You can be a dreamer, and you're not the only one. Thrive in our A-player community of high-achieving visionaries with a passion for finding ways to make a positive impact.

• Learning and development opportunities - We will support and invest in your evolution and improvement because we believe that exceptional people crave the opportunity to grow.

• Freedom and responsibility - We have a culture of freedom and responsibility, which means hiring talented people and then getting out of their way. We believe in trust and transparency, flexibility, recognition, and appreciation.

• Health and Wellness benefits - The well-being of our team members always comes first. Health benefits, a virtual employee assistance program, and a flexible health and wellness spending account are just a few of the ways we support our team.

• In-house book club - We get paid to read! At Litco LSO, we believe in rewarding our team members for investing time in their personal and professional development.

• Flexibility - Yes, the rumours are true! We offer unlimited paid vacation and a hybrid model for working remotely and in-office.

Why Litco LSO


Joining Litco LSO means:

• High responsibility paired with real autonomy
• A direct role in shaping a platform that spans borders
• A culture that values candor, clarity, and high performance
• Work that has meaningful impact on real people
• Senior leadership access and trust
• A direct path to professional growth
• The opportunity to help build the Most Valuable Legal Services Organization in the World

This is an opportunity to do the best work of your career - with people who expect the sameofthemselves.


Please note: Applications for this role are processed through a shared hiring system. As a result, your initial confirmation email may reference Litco Law; however, this position is with Litco LSO.