Transaction Services Specialist

Position Overview We are seeking a highly organized and detail-oriented Transaction Services Specialist to join our team. In this role, you will be responsible for performing a variety of tasks related to transaction processing, client support, and cross-functional collaboration. The ideal candidate will have a strong understanding of financial transactions, ACH processing, tax documentation, and client service, with a commitment to accuracy and efficiency in all tasks. This person must possess a self-starter attitude and a desire to achieve a high standard of service. Key Responsibilities ACH Processing (In and Out): Process ACH transfers for both incoming and outgoing transactions, ensuring compliance with relevant regulations and accurate settlement. Reconcile ACH payments to ensure timely and accurate fund transfers. Transactions: Process transactions, including the sale or conversion of assets for clients, in accordance with their instructions and investment portfolios. Ensure all necessary documentation is obtained and verified for each transaction. Deposits and Withdrawals: Facilitate client deposits and withdrawals in a timely and accurate manner. Coordinate with custodians and clients to ensure smooth execution of transactions. Custodian Alerts: Monitor custodian alerts for any changes or updates to client accounts or transactions. Investigate discrepancies or issues related to custodian notifications and take appropriate action. Tax Forms/1099 Inquiries: Assist clients with questions regarding tax forms, including 1099s, and ensure accurate information is provided. Collaborate with the tax team to resolve any discrepancies or issues related to tax reporting. Cost Basis Updates: Perform updates to clients' cost basis information, ensuring compliance and maintaining accurate records for all transactions. Work with internal teams to validate and correct any discrepancies in cost basis calculations. Miscellaneous Action Items: Handle various tasks related to client transactions and account management, including researching issues and resolving problems in a timely manner. Support the team in meeting key performance indicators and client satisfaction goals. Cross-Training for Client File Preparation: Participate in cross-training initiatives to support the preparation of client files, ensuring that all necessary documentation is in place for smooth transactions. Assist team members in maintaining up-to-date client records and provide backup support as needed. Qualifications Education: High school diploma or equivalent required; bachelor’s degree in finance, business, or related field preferred. Experience: 2+ years of experience in financial services, transaction processing, or a related field. Knowledge of ACH, deposits, withdrawals, liquidations, and other financial transactions. Familiarity with tax forms (1099) and cost basis reporting is a plus. Skills: Strong attention to detail and organizational skills. Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software or transaction platforms. Ability to handle multiple tasks simultaneously and meet deadlines. Other Requirements: Ability to work independently and as part of a team. Problem‑solving skills and the ability to address issues proactively. Knowledge of relevant financial regulations and compliance standards. Work Environment Fast‑paced environment requiring flexibility and adaptability. Benefits Competitive wages. Comprehensive benefits package including health, dental, and vision insurance, 401(k), and more. Professional development opportunities and a supportive team environment. If you are a highly motivated individual with a passion for financial services and a strong attention to detail, we invite you to apply for the Transaction Services Specialist position. Join us and help provide excellent service to our clients while growing your career in a dynamic environment. #J-18808-Ljbffr