Case Manager RN - Per Diem

Case Manager RN

Position at Northern Dutchess Hospital Intro: At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. Northern Dutchess Hospital is an 84-bed hospital located in picturesque Rhinebeck, New York. We are leaders in the Hudson Valley for maternity and orthopedic excellence and provide award-winning care in a wide range of specialties, from cancer and heart disease prevention to bariatric surgery and healthy aging services. Our accolades include the following:

• The Leapfrog Group - Grade A for quality and patient safety
• U.S. News & World Report - High performance in knee replacement
• Surgical Review Corporation (SRC) - Robotic Center of Excellence
• Center for Medicare and Medicaid Services (CMS) - 5 Star Rating

At Northern Dutchess Hospital, we pride ourselves on a culture of collaboration and teamwork, where every voice is valued and contributes to our shared success. When you step through our doors, you will feel a warm and welcoming atmosphere that makes our hospital a truly special place to work. Our staff is friendly, dedicated and deeply committed to the well-being of our patients and each other's success.

Summary: The Case Manager RN, working in conjunction with the centralized denial prevention team, partners with the local interdisciplinary care team to facilitate the progression of care for the hospitalized patient. Together with the medical provider, the Case Manager RN collaborates with all members of the care team, focusing on the delivery of efficient, high-quality care. This position ensures the appropriate utilization of clinical resources with a goal of a safe and timely discharge for the patient. This role navigates health system services to support effective transitions while advising the team on healthcare industry compliance. The Case Manager RN must be adept at driving throughput metrics, clinical effectiveness, and fiscal responsibility.

Responsibilities:

• Initially screen all patients early in the hospitalization, particularly for patients likely to have post-acute needs and every 1-2 days throughout their stay to facilitate care progression to establish an anticipated length of stay and transition planning needs.
• Collaborates with the medical team to formulate a treatment plan to include care transitions and promote patient flow.
• Completes an initial assessment of all admissions/observation patients to identify barriers that impact the length of stay and discharge planning.
• Navigates the care delivery system while collaborating with the physician and other clinical departments by ensuring that tests, treatments, consults, and procedures are appropriately indicated and performed timely.
• Articulates the plan of care and communicates this plan to other care team members and patient/caregiver. Intervenes to maintain care progression when a deviation in the plan occurs.
• Creates and coordinates the overall transition plan of care based on initial assessment and concurrent collaboration with social workers, direct care providers, other hospital departments, external service organizations, agencies and healthcare facilities, community care and navigation services, and the patient and family/caregiver.
• Case Management facilitates daily Multi-Disciplinary Rounds (MDRs) incorporating evidence/best practice milestones in the plan and communicates that plan to the health care team.
• Apprises the interdisciplinary team of the estimated length of stay, care progression barriers, and anticipated disposition. Identifies what is needed from the team to facilitate the plan.
• Facilitates smooth care transitions by ensuring appropriate clinical follow-up is arranged and referrals to proper post-acute providers are initiated.
• Communicates the plan effectively with the patient and family/caregiver making certain that they have resources for success post-discharge. Understands organizational goals for the length of stay and unplanned readmissions.
• Proactively interfaces with the payer, where required, verifying coverage/benefits for anticipated discharge needs and obtaining authorization for post-acute care.
• Identifies patients that are readmitted or at high risk for unplanned readmissions and initiates appropriate interventions. Identifies organizational resources within the community and engages those resources as necessary.
• Documents avoidable days (if not captured by another Care Transitions Team member), case management assessments, and care plans in a thorough and timely manner, per department policy.
• Ensures appropriate care provider documentation to support the patient's anticipated discharge plan of care. Escalate deviations from the plan to the Physician Advisor as appropriate.
• Completes clear and concise documentation of the care plan and communicates this to the interdisciplinary team and the patient/caregiver.
• Identifies and communicates any problems or issues affecting patient flow, patient satisfaction, safety, length of stay management, or outcomes to the department director and/or appropriate key stakeholder.
• Functions as a resource for governmental and health care industry regulations and ensures compliance, communicates standards to the interdisciplinary team.
• Informs the patient and family/caregiver of the plan of care and the plan progression. Facilitates communication with the providers and encourages open dialogue.
• Facilitates Care Partner Huddles/Family meetings as needed.
• Attends and contributes to departmental staff meetings.
• Participates and contributes to multi-disciplinary committees and other committees or workgroups as directed.
• Manages quality indicators such as avoidable delays, length of stay, resource utilization, patient satisfaction, patient flow, outlier management, and readmissions while suggesting strategies to improve organizational/departmental performance.
• Assists with completion of PRIs upon request and as needed.
• Maintains and models the organization's values.
• Demonstrates regular, reliable and predictable attendance.
• Performs other duties as required.

Credentials: RN Education Skills Experience NY RN License required Preferred: Bachelor's degree in nursing or another healthcare-related field Experience: 3- 5 years in an acute care setting Certifications: ACM, CCM, or CMAC preferred BLS strongly recommended Closing: With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!

Company: Northern Dutchess Hospital

Org Unit: 1157

Department: Care Coordination

Exempt: No

Salary Range: $45.93 - $85.29 Hourly