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Contact Center Knowledge Specialist

Maximus

Maximus in Nashville, TN seeks a Knowledge Management Specialist to maintain our knowledge base in SharePoint and develop onboarding materials for staff. You will monitor policy updates and collaborate with Risk Management to ensure accreditation standards are documented accurately. The role requires a US citizen with 3–5 years of experience, a Bachelor’s degree, and the ability to work onsite. Training content and support across shifts may be required. #J-18808-Ljbffr Maximus

Vacancy posted 2 days ago
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