Account Executive

Account Executive

Location: Jacksonville, FL

Position Type: Full-time

About The UPSHOT League & Jacksonville Waves

The UPSHOT League is a premier women's developmental professional basketball league built on innovation, development, and excellence—on and off the court. We're more than a league; we're a movement designed to build connection, culture, and opportunity, where players shine, fans connect, and joy multiplies. Our mission is to inspire, unite, and grow together—to UP everyone's shot.

The Jacksonville Waves are a foundational team within The UPSHOT League. As part of Zawyer Sports & Entertainment, we are committed to driving ticket revenue and delivering an exceptional fan experience for our growing fan base. Zawyer Sports & Entertainment owns and operates a diverse portfolio of sports properties including the Jacksonville Icemen, Savannah Ghost Pirates, Charlotte Checkers, and more, providing a dynamic environment for growth and cross-brand exposure.

Position Summary

We are seeking a high-energy, results-driven Account Executive to join our team. This individual will play a critical role in driving ticket revenue and fostering an exceptional fan experience for the Jacksonville Waves. As a key member of the sales team, you will generate excitement by selling full and partial season ticket packages, group outings, and entry-level corporate partnerships. This role also includes servicing current ticket holders and building lasting relationships within our community.

Key Responsibilities

• Make 70+ outbound contacts daily via phone, email, text, and in-person to sell: Full and partial season ticket packages, group tickets, individual game tickets, and entry-level corporate partnerships.
• Handle inbound calls and inquiries for ticket sales and customer service.
• Actively prospect new business through networking, referrals, social platforms, and research.
• Conduct in-person sales presentations, arena tours, and off-site appointments.
• Staff sales tables and community events to promote ticket packages and drive leads.
• Maintain detailed records of all interactions using CRM software.
• Meet or exceed weekly and monthly individual sales goals.
• Assist in the renewal process and servicing of existing accounts.
• Build lasting relationships with clients through exceptional service and communication.
• Help build and grow a strong sales pipeline through creative prospecting and outreach.
• Contribute ideas and feedback to help shape sales strategies, processes, and best practices as the organization grows.

Qualifications

• Bachelor's degree required.
• A passion for the sports industry and a strong desire to grow professionally.
• Ability to thrive in a fast-paced, entrepreneurial environment where adaptability and initiative are critical.
• Willingness to learn, be coached, and maintain a positive attitude.
• Strong organizational skills and the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively in a team environment.
• Willingness to work non-traditional hours including nights, weekends, and holidays as needed.
• Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contacts.
• Communicate effectively and professionally with all internal and external contacts.
• Support a positive sales culture within the sales team, as well as the entire front office.
• Demonstrates professionalism, accountability, and a strong work ethic.
• Brings energy, creativity, and enthusiasm to building the fan base for the Jacksonville Waves.

Game & Event Responsibilities

• Expected to attend and work all Jacksonville Waves games and related events.
• Interact with clients and prospects at games via seat visits, networking, and sales tables.
• Assist with the development and execution of in-game promotions and fan experiences.
• Play an active role in creating a best-in-class game day atmosphere.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.