Emergency Services Technician - Behavioral Health

Job Requirements

Unit Summary

All patients presenting to the Emergency Department (ED) requesting an examination or treatment for a behavioral health condition will be provided an appropriate medical screening examination, an evaluation reasonably calculated to identify emergency medical/psychiatric conditions suggested by presenting signs and symptoms. This evaluation may require the use of diagnostic aids, symptom specific pathways, and/or specialty consultations.

Emergency Center Behavioral Health Unit is a 19 bed Emergency Acute Crisis Unit. The patients that frequent the unit are in the midst of a true psychiatric emergency. The unit is a safe and ligature free area with continuous security camera observation due to the acuity of patients and their safety needs upon arrival. Patients transferring to this area may be experiencing suicidal thoughts, homicidal thoughts, or be experiencing active psychosis and or hallucinations.


The staff consists of trained behavioral health professionals such as registered nurses, emergency services technicians, psychiatric nurse liaisons, and security officers.

Position Summary

The Emergency Services Technician, under the guidance of a Registered Nurse, is responsible for providing emotional and physical comfort and safety to patients; observing, recording and reporting to appropriate persons changes in patient's condition; performing therapeutic procedures/treatments as defined by the medical center's Policy and Procedures; keeping the unit environment safe, restocking of supplies and checking the operation of equipment. Collaborates with Leadership in developing and implementing the medical Center Culture, Mission, and Goals.

Minimum Requirements

Education

• High School Graduate or equivalent
• EMT, CNA, PCA, Surgical Technician, Medical Assistant, completion of fundamental nursing course, or one year experience in healthcare setting

Experience

• N/A

License/Registration/Certifications

• BLS

Preferred Requirements

Preferred Education

• N/A

Preferred Experience

• N/A

Preferred License/Registration/Certifications

• N/A

Core Job Responsibilities

• Recognizes and reports changes in patients' clinical condition, e.g. change in color, shortness of breath, changes in vital signs, etc - to appropriate nursing staff and/or MD.
• Performs and documents procedures as appropriate (i.e., vital signs, EKGs performed and labeled, specimens obtained and delivered).
• Assists physicians and nurses in examinations, treatments and minor surgical procedures.
• Assists patients with turning, bathing, and positioning, ambulating.
• Employee attends all mandatory education programs offered by the hospital and/or department annually.
• Completes daily assignments, i.e., utility room's storage, trays, carts, and supplies.
• Follows Emergency Department procedures are followed concerning use, processing and replacement of special equipment, trays and supplies.
• Other duties as assigned