Associate Director, Office of Student Academic Success

The mission of The University of Bridgeport is to promoteacademic excellence, personal responsibility, and commitment toservice. Distinctive curricula in an international, culturallydiverse supportive learning environment prepare graduates for lifeand leadership in an increasingly interconnected world. Position Description Summary/Purpose : The Associate Director of Academic Success provides leadership,oversight, and strategic direction for academic support serviceswithin the Heckman Learning Commons, including the Tutoring andLearning Center and the Testing Center. Reporting to the Directorof Student Academic Success, the Associate Director develops,implements, and assesses programs and services designed to promotestudent learning, academic achievement, persistence, retention, anddegree completion. The Associate Director supervises student employees; overseesday-to-day operations of academic support services, includingevening operations; and collaborates with faculty, advisors, andcampus departments to ensure equitable access to high-qualityacademic support. The position maintains a student advisingcaseload and provides direct support to students experiencingacademic challenges through proactive interventions, academiccoaching, and individualized success planning. Essential Job Functions/Primary Responsibilities : Provide support to Director, and leadership and oversight for academic advisors. Maintain a caseload of students and provide academic advising,registration support, degree planning, and referrals to appropriatecampus resources. Develop, implement, and assess student success and retentioninitiatives designed to improve student persistence, retention, anddegree completion. Identify and support at-risk students through proactiveoutreach, intervention strategies, case management, and referralsto campus resources. Collaborate with Student Financial Services, the Bursar,Enrollment Management, Academic Affairs, and other campus partnersto remove barriers to student success and improve the studentexperience. Serve as a resource to faculty, staff, students, and familiesregarding academic policies, student concerns, advising practices,and strategies to support student persistence. Foster a culture of care, inclusion, and student successthroughout the Heckman Learning Commons and the broader Universitycommunity. Develop and maintain collaborative partnerships across academicand administrative departments to support strategic enrollment andretention initiatives. Manage departmental budgets, resources, and operationalpriorities. Prepare reports, assessments, and presentations related tostudent success, retention, advising outcomes, and departmentaleffectiveness. Represent the Heckman Learning Commons on Universitycommittees, task forces, and strategic initiatives. Perform additional duties and special projects asassigned. Knowledge, Ability and Skill : Demonstrated commitment to developing and fostering bestpractices and policies to promote diversity, equity, and inclusion,and build an environment in which all members of the Universitycommunity are treated with respect and dignity. Qualifications Minimum Required Qualifications : Master's degree in Higher Education, Student Affairs,Educational Leadership, Counseling, or a related field. Five to seven years of progressively responsible experience inacademic advising, student success, retention, enrollmentmanagement, or a related area in higher education. Strong quantitative, analytical, and assessment skills, withthe ability to use data to evaluate student success initiatives,identify trends, and inform strategic decision-making. Supervisory and budget management experience preferred. Demonstrated success leading student retention and persistenceinitiatives and collaborating across institutional divisions to improve the student experience. Physical and Mental Requirements : Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X X Talking & Hearing X X Using hands/fingers to handle/feel X X Climbing or balancing X Bending, pulling, pushing X Driving X Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 75 pounds X Up to 100 pounds X Over 100 pounds X Vision requirements ( Especially relevant if driving isrequired by the job)

• X_ Close vision (i.e. clear vision at 20 inches or less)
• __ Distance vision (i.e. clear vision at 20 feet or more)
• __ Color vision (i.e. ability to identify and distinguishcolors)
• __ Peripheral vision (i.e. ability to observe an area that can be seen up and down or left and right while the eyes are fixed on a given point)
• __ Depth perception (i.e. three-dimensional vision, ability to judge distances and spatial relationships)
• __ No special vision requirements

Full-Time Employee Benefits: Medical Insurance Dental Insurance Vision Insurance Pet Insurance 401k employer match Employee & dependent life insurance Great tuition benefits for employee, spouse &dependents PTO program Flexible work schedules / work from home opportunities (This job description does not constitute an employmentagreement between The University of Bridgeport and employee. It isused as a guide for personnel actions and is subject to change bythe University as the needs of the University and requirements ofthe job change.) The University of Bridgeport provides equal employmentopportunities (EEO) to all employees and applicants for employmentwithout regard to race, color, religion, gender, sexualorientation, gender identity or expression, national origin, age,disability, genetic information, marital status, amnesty, or statusas a covered veteran in accordance with applicable federal, state,and local laws. The University of Bridgeport complies withapplicable state and local laws governing non-discrimination inemployment in every location in which the company has facilities.This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion,termination, layoff, recall, transfer, leaves of absence,compensation, and training. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.