Operations Specialist

Job Description “what if.” Job Description At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything, Be Infoblox. Localization Operations Specialist Be a Contributor — What You’ll Do Lead localization projects across languages and various content types, including automated workflows between content management systems and translation providers, ensuring efficiency, quality, and cost-effectiveness at every stage Manage automated and human quality checks, coordinate with linguists, and apply corrective feedback to ensure translation accuracy, cultural relevance across all localized assets Own ongoing curation of Translation Memory (TM), Glossary, and Style Guides as the foundational assets driving AI translation quality Write, test, and refine locale-specific prompts for EU languages (DE, ES, FR, and others as scope expands) Systematically incorporate regional reviewer feedback and field marketing preferences into prompt instructions to drive continuous improvement Partner with localization vendors to drive quality outcomes while proactively identifying and addressing root causes of recurring issues Drive geo-expansion initiatives, optimizing efficiency, quality, and cost as localization scope grows into new markets and languages Collaborate with Web Operations, Field Marketing, Demand Generation, Strategy, and Product Marketing teams to align localization priorities with business goals Track and report on localization project metrics, including turnaround times, quality scores, and cost efficiency, to inform data-driven decision-making, and develop and maintain comprehensive workflow documentation, prompt engineering guidelines, and process standards that enable team scalability Optimize localization technologies and automation solutions, including Smartling and Adobe Experience Manager (AEM), and evaluate enhancements that strengthen workflow efficiency and output quality Apply AI to improve localization workflows by identifying high-impact use cases, refining locale-specific prompts and terminology, and optimizing translation quality, speed, and scalability across multilingual content delivery Be Prepared — What You Bring 5+ years of experience managing or leading end-to-end localization projects for a large, global organization, with the ability to independently own and execute workflows across multiple languages, asset types, and deadlines Hands‑on experience with Smartling, Adobe Experience Manager (AEM), translation management systems (TMS), CAT tools, and automated translation workflows between content management systems and translation providers Proven ability to own and refine Translation Memory (TM), Glossaries, and Style Guides by resolving TM inconsistencies, DNT mismatches, and glossary gaps, and write, test, and deploy locale-specific prompts AI fluency, including identifying work best suited for AI, communicating effectively with AI systems, critically evaluating outputs, and ensuring responsible AI collaboration within continuous feedback loops Solid understanding of HTML, web content structures, regex, and localization automation, with hands‑on experience operating in CMS-driven web environments Strong background in scope analysis, scheduling, and task tracking, ensuring alignment with project timelines and business goals while balancing precision with a big-picture perspective Excellent communication skills with the ability to present localization quality findings, workflow updates, and actionable recommendations to both technical and non-technical stakeholders Experience working cross-functionally with marketing, web, and product teams to align localization efforts with broader business objectives Proven ability to establish productive, trust-based relationships with vendor linguists and external teams, ensuring correct workflows are applied and feedback is delivered clearly and consistently Native‑level fluency in one or more languages in addition to English (German, Spanish, or French desired); ability to work with minimal direction, prioritize effectively, and deliver high-quality work independently Be Successful — Your Path First 90 Days Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals. Six Months Independently own and execute end-to-end localization projects and automated web localization workflows, making confident job-level decisions by content type, volume, and urgency, while maintaining accurate task tracking and keeping stakeholder communications consistently up to date Own and refine Translation Memory (TM), Glossary, and Style Guides by resolving key TM inconsistencies, DNT mismatches, and glossary gaps, and write, test, and deploy initial locale-specific prompts Establish productive, trust-based working relationships with vendor linguists and external teams, ensuring correct workflows are applied and feedback is delivered clearly and consistently One Year Demonstrate measurable improvement in localization workflows through automation, TM refinement, prompt optimization where useful, and proactive QA intervention Drive geo-expansion by leading the rollout of localization into new languages or content types, owning end-to-end project coordination and serving as the primary point of contact for regional stakeholders and field marketing partners Produce comprehensive, audience-appropriate documentation for localization workflows, prompt engineering practices, and style guides that enable the team to scale sustainably Belong— Your Community Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Be Rewarded — Benefits That Help You Grow, Thrive, Belong Comprehensive health coverage, generous PTO, and flexible work options Learning opportunities, career-mobility programs, and leadership workshops Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations Charitable Giving Program supported by Company Match Ready to Be the Difference? Infoblox is an Affirative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis For this role based in Poland, the initial salary range is 95200.00 - 138710.00 Zloty based on objective, gender-neutral criteria. Where a candidate is placed within this range is determined using those criteria, including skills, experience, internal equity, and geographic market. This position is also eligible for the company bonus plan and may be eligible for additional incentive compensation, where applicable to the role and consistent with the relevant company plans and local law. Employees are also eligible for company-sponsored benefits, which may include health and wellness benefits, retirement programs, paid time off, and other locally applicable offerings. #J-18808-Ljbffr