Security Officer

Security Officer

Join the Discovery family, where quality and service are at the heart of everything we do! This role will be located at one of Discovery Land Company's locations: North Shore Preserve, set in Kaua'i, Hawaii. North Shore Preserve is seeking a Security Officer to join the Security Department. To ensure the utmost safety and security for employees, members, guests and prospects during their time at North Shore Preserve. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Responsible for performing concierge-level protection services for high net-worth members, guests and prospects.
• Provide superior customer service to the standards of North Shore Preserve.
• Secure and protect all of the company's assets: people, facilities, and property. Protect the company's reputation and intellectual assets with a focus on liability protection.
• Respond to emergencies with a sense of urgency and maintain open communication flow with the Security Supervisor, Director of Security, across departments, and with external emergency services. Maybe the first point of contact for external emergency services. Provide emergency and minor medical response as required.
• Provide access control utilizing sound judgment and company provided tools such as access control systems or access control lists and logs. Detect, investigate, and deny access to unauthorized persons.
• Recognize and escalate to management all safety hazards and security vulnerabilities detected through the course of their shift.
• Perform regular field audits (checklists) for facilities and escalate findings to management.
• Effectively use company provided computer systems to complete reports and audits. Complete all paperwork and reports as necessary, including but not limited to a daily activity report. Provide detailed reports on all events and incidents on the property.
• Respond efficiently to all Director of Security requests either via email, text or phone. Unless extenuating circumstances exist ALL correspondence MUST be answered within 4 hours.
• An active valid Driver's License is required.
• An active Hawaii Guard Card is required.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Medical, Dental, and Vision Benefits
• 401k Contribution (Full-time only)
• Paid Time Off and Paid Holidays (Full-Time Only)
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

North Shore Preserve is a unique private community situated on the Hawaiian island of Kaua'i between the island's majestic mountains and the Pacific Ocean. Offering lush tropical forests, streams, and waterfalls, North Shore Preserve encompasses one thousand acres of diverse landscape from pastoral countryside to rugged mountain rainforest. This community offers our members a Robert Trent Jones, Jr.-designed golf course; wellness and spa amenities; five-star dining; an on-site organic farm and garden; and Discovery's signature Outdoor Pursuits program. At North Shore Preserve, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.