Senior Helpdesk Technician - Tier III, 24/7 On-Call IT
Socket.dev
ENS Solutions, LLC provides vital IT support to DoD and IC customers, offering 24/7 on-call monitoring, incident management, and expert troubleshooting. The role requires TS/SCI clearance with CI polygraph, DoD 8570.01-M IAT II certification, and experience with Remedy, SCSM, and ServiceNow. You will document incidents, manage accounts, and contribute to training and system upgrades. You will work with a team to resolve complex issues, maintain records, and communicate effectively with #J-18808-Ljbffr Socket.dev
Vacancy posted 4 days ago
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