Manager, Advanced Practice Providers - Primary Care

Manager, Advanced Practice Providers - Primary Care

A Brief Overview The Advanced Practice Manager oversees the development, implementation, and management of advanced practice clinical services within University Hospitals. This role supports advanced practice providers (APPs) such as nurse practitioners, physician assistants, clinical nurse specialists, and other advanced practice providers to ensure high-quality patient care, regulatory compliance, and operational efficiency.

What You Will Do

Clinical Expectations

• Maintain minimum clinical practice requirement in the APP role in order to maintain licensure and clinical expertise

Leadership and Management:

• Builds and retains a talented and inspired workforce by attracting, developing, engaging and empowering individuals who are motivated to fulfill their potential and the UH vision.
• Provide strategic leadership and direction for advanced practice providers (APPs) including recruitment, onboarding, credentialing, performance evaluation, and professional development.
• Provides oversight in staffing schedules, workload distribution, and clinical assignments to optimize patient care delivery
• Takes responsibility for self-development and supports a learning environment.

Clinical Operations:

• Collaborates with physicians, department leaders, executive teams and administration to develop and execute protocols, policies and procedures to meet the needs of the organization.
• Role may require duties including administrator on call.
• Ensure compliance with healthcare regulations, licensure requirements, and organizational standards.
• Oversee clinical quality improvement initiatives and monitor clinical outcomes for advanced practice services.

Professional Development and Education:

• Coordinates continuing education, training, and competency development for advanced practice staff.
• Collaborates with System APP educator for initial and ongoing education throughout the first year of practice.
• Serves as a resource and mentor for APPs and interdisciplinary teams.

Collaboration & Communication:

• Facilitate communication between APPs and other healthcare providers to ensure integrated patient care.
• Represents the advanced practice team in meetings, committees, and organizational planning.
• Collaborates with multidisciplinary teams members to support research and evidence-based practice.

Financial & Administrative Management:

• Assist with budgeting, resource allocation, and financial planning for advanced practice services.
• Monitor billing, coding and reimbursement processes related to APP services.
• Strategically plans and executes program growth, development and organizational change.

Additional Responsibilities

• Performs other duties as assigned. Complies with all policies and standards.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education Master's Degree in Nurse Practitioner or Physician Assistant or Clinical nurse specialist currently working in a provider role (Required) Work Experience Primary Care experience preferred 5+ years Advanced Practice Role (Required) and 3+ years Progressive leadership experience (Required) Strong knowledge of healthcare regulations, accreditation standards, health care operations and clinical best practices (Preferred) Knowledge, Skills, & Abilities Demonstrates skills in human relations, human & material resource management (Required proficiency) Evidence of ability to provide exceptional clinical and administrative leadership (Required proficiency) Management of people and fiscal resources in clinical setting experience (Required proficiency) Demonstrates the ability to facilitate change, excellent communication and organizational skills (Required proficiency) Project management; (Preferred proficiency) Knowledge of current technology and equipment to meet patient needs and prescribed medical therapies (Required proficiency) Licenses and Certifications Registered Nurse (RN), Ohio and/or Multi State Compact License in the State of Ohio (Required Upon Hire) and Nurse Practitioner (NP) in the State of Ohio (Required Upon Hire) or Clinical Nurse Specialist (CNS) in the State of Ohio (Required Upon Hire) Physician Assistant (PA) in the State of Ohio (Required Upon Hire) or Current certification from National Accrediting Body (AANP, ANCC, NCCPA) (Required Upon Hire) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%

Primary Location: United States-Ohio-Cleveland

Work Locations: 11100 Euclid Avenue Cleveland 44106

Job: Management Clinical

Organization: Specialty_Care_UHMG

Schedule: Full-time

Employee Status: Regular - Shift Days

Job Type: Standard

Job Level: Manager with Direct Reports

Travel: Yes, 25 % of the Time Remote Work : Hybrid