Product Steward
Ortec Inc
Ortec Job Opportunity
Ortec has been providing custom chemical solutions and personalized service since 1980. With three plants and over 300 employees, we can meet the production needs of our customers while maintaining a high level of personalized service. We are large enough to get the job done, yet small enough to care. Even as the company grows and develops new services, we never forget the values that made us who we are as a company. We are a team. A family. A group of smart, talented, big-hearted individuals working together for the success of our customers and the growth of our communities. AND WE HONOR OUR COMMITMENTS What we do at Ortec is complicated at times. Why we do what we do is not complicated: We want to make a difference for our customers and our communities around us. How we do what we do is also not complicated: everything starts with Integrity.
WHY ORTEC? The foundation of Ortec is our talented, dedicated employees. Our commitment to delivering chemical manufacturing services with measurable quality has made us a trusted partner to some of the most familiar names in business. Our success is drawn from the experience, energy and teamwork of our employees, who consistently deliver results by anticipating change and executing solutions with confidence and passion. At Ortec, you'll be working with the latest technologies and tools, not to mention some of the industry's best and brightest minds. From the top down, this type of commitment and energy is radiated throughout the company. The result is a growing, dynamic, and rewarding place to work a company where we work as many and we win as one. You are a name, not a number! We offer an excellent benefit package, including:
- Competitive benefits with onsite medical care for free
- 401k with match
- Medical, Dental, and Vision and much more!
Position Summary
Serve as a focal point for providing technical support and expertise to manufacturing and plant operations. Provide hands-on support to production, sales, lab, and customers on technical issues for current and future technology.
Essential Functions
- Provide in-depth, thorough knowledge of Production processes, equipment, and operations.
- Communicate and interact with customers or potential customers, regarding processes, technology, production logistics, quality, and safety.
- Investigate the root cause of customer complaints and recommend corrective actions.
- Observe, critique and optimize chemical processes in safety, efficiency, quality, performance, technical aspects.
- Lead in the scale up of new products from lab to plant trials.
- Develop, improve, and customize products, equipment, formulas, processes, and analytical methods in support of customers.
- Participate and lead in technical meetings relating to manufacturing operations, product quality, and production efficiency.
- Coordinate technology transfer to and from customers.
- Provide work direction, technical training, and guidance to operations.
- Direct, coordinate, and advise personnel in test procedures for analyzing components and physical properties of materials relating to new technology or customer methods.
- Monitor process and quality data for trends and cause/effect analysis.
Education & Experience
- Bachelor's Degree (four year college or university) (Preferably in Chemical Engineering or Chemistry)
- Experience in chemical or polymer manufacturing preferred.
- Proven problem-solving experience in a manufacturing environment is essential.
Skills & Abilities
- MS Office; Excel; PowerPoint.
- Ability to manage tight deadlines and prioritize competing tasks.
- Strong written and verbal communication skills, leadership qualities, and a team-oriented approach.
- Excellent interpersonal skills with a customer service mindset.
- Hands-on approach with the ability to work closely with production operators and offer training when needed.
- Problem-solving and decision-making skills, with a willingness to seek advice and collaborate for optimal solutions.
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