Route Customer Service Representative | $25/hr + OT

Job Description

Job Description

Route Customer Service Representative | $25/hr + Overtime

Santa Fe, NM | Monday–Friday | 7:00 AM–4:30 PM

$25/hour + Overtime | $65K–$75K Anticipated Annual Earnings, Including Overtime & On-Call Pay

Enjoy being on the road, working with your hands, and building relationships with customers? We'll train you!

Auto-Chlor System is hiring a Route Customer Service Representative to support restaurants and commercial kitchens throughout the Santa Fe area.

This is a hands-on, customer-facing position that combines route service, equipment maintenance, product delivery, and customer relationship management.

You'll receive paid, hands-on training while supporting existing customer routes and developing the skills needed to eventually manage your own route.

No commercial dishwashing experience required. We'll teach you our equipment and service procedures!

• Drive a company vehicle to restaurants and commercial customer locations throughout the Santa Fe area.

• Support existing customer routes while learning daily service operations.

• Deliver and restock cleaning and sanitation products.

• Perform preventive maintenance and basic troubleshooting on commercial dishwashing equipment.

• Use hand and power tools to service and maintain equipment.

• Build positive relationships with restaurant owners, managers, and staff through professional, dependable customer service.

• Listen to customer concerns, resolve service issues, and recommend additional products or services based on their needs.

• Work independently in the field while following service procedures and communicating with your branch team.

• Occasionally travel to Bloomfield, NM, to support our neighboring branch as business needs arise.

We're looking for someone who is dependable, customer-focused, mechanically inclined, and motivated to learn.

The ideal candidate is someone who:

• Enjoys driving and working in a field-based environment.

• Communicates confidently and professionally with customers.

• Listens carefully, builds relationships, and takes pride in providing excellent service.

• Is comfortable with hands-on work, basic troubleshooting, and learning equipment maintenance.

• Can work independently while remaining receptive to feedback, coaching, and direction.

• Is organized, dependable, and able to manage daily responsibilities.

• Is interested in developing long-term customer relationships and growing into a route management position.

• Is comfortable recommending additional products and services to existing customers.

Experience in route delivery, beverage service, uniform or linen service, vending, merchandising, foodservice, pest control, equipment maintenance, or other customer-facing field service roles can translate well to this position.

You don't need experience with our equipment. If you're mechanically inclined, enjoy helping customers, and are willing to learn, we'll provide the training.

• $25/hour starting pay + overtime

• $65,000–$75,000 anticipated annual earnings , including overtime and on-call pay

• Monday–Friday, 7:00 AM–4:30 PM

• Typically 40–45 hours per week

• Overtime paid at applicable rates

• On-call rotation approximately every 3–4 weeks after training

• Occasional travel to Bloomfield, NM, as business needs arise

• Company vehicle for business use

• Company phone, tools, and uniforms

• Paid, hands-on training

• Medical, dental, and vision insurance

• 401(k) retirement plan and profit sharing

• Company-paid life and disability coverage

• Up to 80 hours of vacation in your first year

• Up to 40 hours of paid sick time annually

• 6 company-observed holidays + 1 floating holiday

• Additional voluntary benefits, FSA options, and employee discounts

This position is designed for career development.

As you gain experience in customer service, route operations, equipment maintenance, and sales , you'll have opportunities to develop toward managing your own customer route.

When a route becomes available and you've demonstrated the skills and readiness needed to advance, you may have the opportunity to move into a route position offering hourly base pay plus commission .

If you enjoy being on the move, working with your hands, solving problems, and building relationships with customers, apply today!

Auto-Chlor System is an Equal Opportunity Employer.