TEAM MEMBER

Kitchen Team Member

Starting pay $16 per hour

Evening/closing shift differential

Vacation time

Referral bonuses

Wage increase opportunities every 6 months

Flexible shifts to fit your lifestyle

Career advancement opportunities

Discounts for your Culver's cravings

Job Summary - Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's® leaves happy.

Essential Functions

Consistently provides excellent guest service and hospitality

Demonstrates proper personal hygiene and food safety practices consistently

Maintains a neat, well-groomed uniformed appearance

Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently

Assists guests with product knowledge and promotional information upon request accurately

Follows company safety standards at all times and looks out for the safety of other team members and guests

Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist

Handles guest comments promptly and courteously

Performs primary position responsibilities timely and accurately

Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished

Performs back-up support accurately and timely after secondary responsibilities are accomplished

Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request

Answers the telephone courteously and professionally, within three rings

Prepares quality products while maintaining: portion control and presentation within service goal times

Attends all team member meetings

Qualifications

Flexible schedule

Reading and writing skills required

Communicates with guests, team and management

Maintains a sense of urgency

Demonstrates trained food safety knowledge

Physical Abilities

Stand constantly

Walk constantly

Sit occasionally

Handling constantly

Lift/carry 10 lbs or less constantly

Lift/carry 11-20 lbs constantly

Lift/carry 21-50 lbs frequently

Lift/carry 51-100 lbs occasionally

Team Member Performance Success Factors

Communication: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests

Change Management: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback

Decision Making & Problem Solving: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information

Innovation & Creativity: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges

Planning: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities

Cooperation: Supports fellow team members and is cooperative in providing excellent guest service

Quality of Work: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies

Accountability: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated