Equipment Operations Coordinator

Position Description

The Equipment Operations Coordinator supports the Equipment Division by coordinating preventive maintenance activities, conducting job site visits, assisting with equipment inspections, and facilitating communication between field operations, dispatch, and the equipment shop. This field-based role helps ensure equipment is properly maintained, available for operations, and ready to support project needs through effective coordination, documentation, and operational support.

This position does not perform mechanical repairs, diagnostics, or maintenance work. All repair and maintenance activities remain the responsibility of qualified Equipment Technicians.

Duties/Responsibilities

Equipment Operations Support

• Conduct regular visits to active job sites to inspect equipment condition and support field operations.
• Assist project teams in identifying equipment needs and coordinating equipment availability.
• Monitor fleet readiness and communicate equipment status with dispatch and equipment leadership.
• Assist with seasonal fleet readiness and equipment planning.

Preventive Maintenance Coordination

• Coordinate scheduled preventive maintenance with field operations and the equipment shop.
• Track upcoming and overdue preventive maintenance services.
• Verify machine hours and equipment locations.
• Assist with scheduling equipment to minimize project downtime.
• Follow up on completed maintenance activities and maintain accurate records.

Equipment Inspections

• Perform routine equipment inspections to identify cleanliness, damage, safety concerns, and maintenance needs.
• Document inspection findings using photos and written reports.
• Communicate inspection results to equipment management.
• Verify equipment is properly prepared for transport, rental, or assignment to projects.

Work Order & Documentation Support

• Receive maintenance concerns from operators and field personnel.
• Assist in creating accurate work requests and documenting reported issues.
• Maintain equipment records, inspection documentation, and maintenance status updates.
• Support warranty documentation and vendor service coordination as needed.

Operator & Field Support

• Promote proper equipment care and daily inspection practices.
• Answer basic equipment-related questions from field personnel.
• Assist with operator onboarding related to equipment procedures.
• Help develop simple reference guides, checklists, and equipment resources.

Administrative & Communication Support

• Maintain communication between field personnel, dispatch, and the equipment shop.
• Prepare routine reports on maintenance status, inspections, and fleet activity.
• Support inventory counts, equipment records, and other departmental projects.
• Assist leadership with special projects and continuous improvement initiatives.

Minimum Requirements, Abilities and Expectations

Required

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Ability to travel regularly to construction job sites.
• Strong organizational and communication skills.
• Basic computer skills including Microsoft Office.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Mechanical aptitude and interest in heavy construction equipment.

Preferred

• Experience supporting heavy equipment, fleet operations, or construction projects.
• Knowledge of preventive maintenance programs.
• Experience with fleet management software, CMMS, or telematics systems.
• Familiarity with construction equipment operations.

Core Competencies

Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

Self-Development: Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Managing and Measuring Work: Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work.

Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.

Managing Through Systems: Can design practices, processes, and procedures which allow managing from a distance; is comfortable letting things manage themselves without intervening; can make things work through others without being there; can impact people and results remotely.

Equal Opportunity Employer

Superior Bowen is committed to providing equal employment opportunities and will consider all qualified applicants for employment without regard to race, color, religion, sex, age, pregnancy, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, national origin or any other legally protected status.