IT Project Manager

Project Manager / Business Analyst

Black Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm with an array of experience in managing and delivering professional services to public, private, education institutions, and nonprofit organizations across the globe. Black Fox has exemplified excellence by receiving the 2021 University of Connecticut's School Of Business Veteran Impact Award, the 2022 Department Of Labor's HIREVet Medallion Gold Award, and the 2023 Small Business Administration Veteran Owned Small Business Of The Year Award. Since its inception, Black Fox has been a recognized leader in the development and implementation of information management and solutions. We depend on a diverse team of talented staff to design, develop, and deploy information solutions for our clients.

Key Responsibilities

• Manage projects and operations, including developing strategic roadmaps, executive briefings, new request intake, and license management using a Just-In-Time (JIT) strategy.
• Conduct business analysis to elaborate user stories, prioritize backlogs, and provide clarification on requirements during agile sessions.
• Oversee workload scheduling based on government priorities, budget, risk, and quality; track progress in JIRA/ServiceNow.
• Provide periodic status updates, monthly reports, and metrics on velocity, trends, bug rates, and customer satisfaction.
• Support release management, including quality-focused releases, regression testing, and emergency deployments outside normal hours if needed.
• Facilitate incident management, root cause analysis, after-action reports, and change management to minimize disruptions.
• Perform product validation, quality control, and user acceptance reviews in collaboration with government product owners.
• Develop project documentation, including plans for Authority To Operate (ATO), transition management, and compliance with SDLC/ITIL best practices.
• Manage multidisciplinary teams, attend stakeholder meetings, and ensure adherence to AQLs (e.g., 95% user story completion, defect rates).
• Support data management tasks, such as migration for Presidential transitions, and ensure compliance with FRA, PRA, and Section 508.
• Handle license reviews, ODCs if required, and travel coordination as needed.

Qualifications

• Bachelor's degree with at least 5 years of relevant experience, or 9+ years of progressive management experience without a degree.
• Strong skills in project management, business analysis, product validation, and quality control.
• Experience with agile Kanban methodologies, user story documentation, and tools like JIRA, Confluence, and ServiceNow.
• Proven ability to manage budgets, risks, and schedules in government or secure environments.
• Excellent communication and collaboration skills for integrated product teams and stakeholder engagement.

Preferred Skills

• Knowledge of SharePoint ecosystems, data security, and federal regulations (e.g., FIPS 199, DOD 8570).
• Experience in release and incident management, metrics reporting, and supporting modernization initiatives like AI integration or cloud features.

Salary

• $125,000.00 - $135,000.00

Location

• Atlanta, Georgia

Benefits:

• Health Benefits (Medical, Dental, Vision and Hearing)
• Retirement Benefits (401k)
• Paid Time Off (For Qualifying Members)