Client Delivery Manager

Artech Information Systems LLC

Client Delivery Manager

We are seeking a skilled professional with a strong understanding of SAP to join our team as a Client Delivery Manager. This role involves managing client relationships, overseeing service delivery, and driving growth and transformation initiatives. The position is based in Philadelphia with remote work flexibility, and it involves supporting a major client in the technology sector.

Required Skills & Qualifications

Client Relationship & Executive Stakeholder Management
End-to-End Service Delivery Accountability (SAP ECS)
SAP Cloud & S/4HANA Domain Knowledge
Cross-Functional & Multi-Partner Coordination
Commercial & Account Growth Acumen
Prior work experience at client or in client's Industry

Day-to-Day Responsibilities

Own and grow the SAP ECS client relationship.
Act as the main escalation point and ensure customer satisfaction.
Manage the full engagement lifecycle (onboarding, transition, operations, offboarding).
Drive cloud transformation and S/4HANA adoption initiatives.
Coordinate across SAP teams, partners, and customer stakeholders.
Identify and support business growth.
Ensure successful service delivery, governance, reporting, and risk management.
Build strong relationships with executive stakeholders.
Lead innovation and strategic transformation workshops.

Company Benefits & Culture

Flexible remote working arrangements
Opportunities for professional development and growth
Collaborative and inclusive work environment

Apply

Vacancy posted 3 days ago

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