MCA Collections Specialist

We are looking for an experienced MCA Collections Specialist to join our team. The ideal candidate has hands-on experience collecting on Merchant Cash Advances (MCAs) and understands how to work with merchants who have fallen behind or stopped making payments. This is a high-activity collections position requiring strong communication skills, persistence, and a solid understanding of MCA collections and UCC filings. Responsibilities Contact merchants by phone, SMS, and email regarding delinquent MCA payments. Make high-volume cold calls to merchants who have stopped or fallen behind on payments. Work directly with merchants to understand their situation and negotiate payment arrangements to bring accounts current. Follow up consistently with merchants who make promises to pay. Understand and work with UCC filings and the collections process. Send appropriate UCC-related notices and communications in accordance with company procedures and applicable law. Locate and communicate with merchants who are difficult to reach. Negotiate settlements, repayment plans, and payment reinstatement arrangements within company guidelines. Maintain detailed records of merchant communications, payment commitments, and account activity. Work closely with management and legal/operations teams on escalated accounts. Identify merchants who can be successfully brought back onto regular payments and prioritize accounts accordingly. 1+ years of MCA collections experience preferred. Must have a strong understanding of Merchant Cash Advances, UCC filings, defaults, and payment collections. Proven experience cold calling merchants and successfully getting delinquent accounts back on payment. Strong negotiation and objection-handling skills. Comfortable making a high volume of calls every day. Experience communicating through phone, SMS, and email . Persistent, confident, and professional when dealing with difficult merchants. Ability to work independently and manage a large portfolio of accounts. Strong organizational and follow-up skills. Experience with a CRM, dialer, or collections management system is a plus. Competitive base salary + performance-based bonuses/commissions. Compensation will be based on experience and collections performance. #J-18808-Ljbffr High Rise Capital